Senior Custodian

Senior Custodian

Compensation Range: $19/hr - $20/hr commensurate with experience

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.

Overview:
The job of Senior Custodian was established for the purpose of providing onsite supervision of custodial crews at an assigned shift; maintaining an attractive, sanitary and safe facility for clients, staff and public; communicating information in response to inquiries; providing equipment and furniture arrangements for meetings, clinical activities, and events; and maintaining facilities to minimize facility deterioration and damage.

Responsibilities:

• Responsible for the safe and orderly operation of the facilities.
• Ensure the facility is always clean and well maintained.
• Ensure clients' safety and the safety and integrity of the physical environment.
• Provide ongoing assessments of the facility to ensure it best meets the needs of the clients and agency.
• Inspect and ensure compliance with regulatory requirements (fire safety, OSHA, etc.).
• Receive an S-95 Certificate of Fitness:
  Supervision of Fire Alarm Systems and thus visually inspect Fire Alarm Systems and maintain record keeping.
• Participate in monthly inspections of resident apartments where applicable and facility spaces, to ensure compliance with legal requirements, cleanliness, and proper upkeep of the property.
• Respond to and properly manage the Salesforce-based work order system, as per agency policy.
• Provide excellent customer service.
• Respond to customer requests/work orders in a timely and courteous manner.
• Act as liaison to custodial and maintenance staff in the absence of the Facility Manager.
• Coordinate, lead and/or perform office moves, minor maintenance projects and logistics planning as needed.
• Implement, and maintain cleaning schedules.
• Advises the Facility Manager about personnel requirements, material needs, subcontract requirements, facility and equipment need as required to meet or exceed operational plans.
• Refer projects, as relevant, to the Construction & Engineering Department; collaborate and coordinate with them.
• Attend all relevant training courses and ensure that staff attends required trainings.
• Strongly and enthusiastically support and participate in advocacy and direct action to end the twin crises of AIDS and homelessness.
• Other duties as assigned, as described in the custodial manual.
• People and Teamwork
  • Demonstrate excellent teamwork and foster this with all coworkers and clients.
  • Builds relationships with other Housing Works Departments and demonstrates excellent teamwork and growing this within the department and organization.
  • Maintains a high level of professionalism, integrity, and communication with other staff.
  • Provides excellent internal and external customer service; recognizes the needs of team members and is direct, specific, and non-punishing in communication and behaviors.
  • Maintain enthusiastic motivation and alignment to achieve the organization's goals; ensure that accountability and learning systems are in place and used effectively.
  • Recruits and develops staff, including through mentoring and guidance, and identifying training needs.

Job Requirements:

• High School Diploma, GED, or equivalent
• Exceptional computer software skills, including MS Office suite (Word, Excel, PowerPoint), and working familiarity with Salesforce or similar.
• Ability to travel to appointments, meetings, conferences, etc. for job-related business.
• Demonstrated ability to think critically and exercise good judgment, and to work independently and collaboratively with minimal daily supervision in a fast-paced environment.
• Good communication skills, both verbally and written, including the ability to communicate with all levels of management.
• Good interpersonal, coaching, and administrative skills.
• Good mathematical, analytical, and strategic skills.
• Ability to prioritize and multi-task.
• Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
• Some project management experience preferred.
• Familiarity with OSHA, fire safety, and regulatory compliance for residential buildings and facilities in New York City.
• Experience with and proven commitment to…