Senior Vice-President of Family Shelter Services

Program Overview

CAMBA operates six transitional housing facilities for families with children experiencing homelessness funded by New York City Department of Homeless Services. Each facility offers clients a supportive, structured, therapeutic, safe, and drug‑free environment. CAMBA’s Flagstone Family Center provides comprehensive case management services to 158 families. CAMBA’s The Kensington Family Shelter provides comprehensive case management services to 64 families. CAMBA’s The Kings Inn Family Shelter provides comprehensive case management services to 100 families.

CAMBA’s The Landing Family Shelter provides comprehensive case management services to 169 families. CAMBA’s Park Avenue Family Shelter provides comprehensive case management services to 63 families. CAMBA’s Evergreen Residence provides comprehensive case management services to 51 families who are in a transitional residence program for families experiencing homelessness. Several programs receive additional funding to enhance the services to the families and provide evidence‑based programming for parenting support and young adults.

The person filling this position is expected, under general direction, to: (1) ensure the management and compliance of the day‑to‑day operating activities and social service supports of all the family transitional facilities; (2) plan, develop, and coordinate services among all of the directed programs; and (3) interact with funders and stakeholders on a regular basis.

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Participate in the preparation of proposals and the negotiation process for contracts and/or subcontracts.
• Understand all aspects of contract requirements and communicate this understanding to staff.
• Conduct one-on-one weekly supervision of direct reporting staff in order to ensure quality service delivery to clients.
• Facilitate a strategic planning process to ensure efficient operational achievements and future expansion/growth.
• Make recommendations to the appropriate Executive Vice‑President regarding organizational policies, procedures, and protocols.
• Clearly communicate CAMBA’s and the funders’ policies, regulatory requirements, guidelines, and program performance targets to staff.
• Develop and implement Quality Assurance measures to eliminate liability and enhance service delivery.
• Communicate with staff on issues related to client progress and best program practices.
• Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
• Analyze program and demographic data to make programmatic improvements.
• Review and approve staffs’ training, vacation/leave requests and professional development.
• Approve program supply requests, payment request forms and staff’s travel and expense vouchers.
• Ensure that all direct and subordinate staff comply with CAMBA’s policies and procedures.
• Ensure that any corrective action taken reflects compliance with CAMBA’s policy and procedure.
• Ensure that all goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis.
• Ensure that all consultants’ and subcontractors comply with all contractual and agency standards.
• Identify and secure supplemental resources (i.e.
  
  -funding, in‑kind donations, etc.).
• Liaison with community leaders including police officials and building owners/partners to secure support.
• Review and analyze program budget expenses and make recommendations for budget modifications.
• Ensure that all budget expenditures are appropriate and within fiscal and contractual guidelines.
• Ensure the accuracy and timeliness of all weekly/monthly/quarterly/semester/annual reports and statistical information for both CAMBA management and funder use.
• Prepare, review and submit weekly reports and statistical information.
• Conduct regular administrative staff meetings.
• Review and approve timesheets.
• Prepare performance appraisals for direct reporting staff.
• Confer with the appropriate Executive Vice‑President and Senior Staff as needed regarding programmatic and personnel issues.
• Represent CAMBA at funder/outside agency/community meetings as requested.
• Immediately reports to the appropriate Executive Vice‑President any: monitoring visits or funders’ events; significant events; any incident that might subject CAMBA to liability.
• Make hiring and firing recommendations to appropriate Program Managers, Vice‑Presidents, Senior Vice‑Presidents and Executive Vice‑Presidents in consultation and agreement with Human Resources.
• Tasks may be modified, expanded and/or assigned over a period of time.