More jobs:
Call Center Director
Job in
Brooklyn, Kings County, New York, 11210, USA
Listed on 2026-02-21
Listing for:
Bhired
Full Time
position Listed on 2026-02-21
Job specializations:
-
Management
Healthcare Management -
Healthcare
Healthcare Management
Job Description & How to Apply Below
A homecare clinic is seeking an experienced Call Center Director to lead its high‑volume call center operations. The ideal candidate will oversee a large team, optimize communication workflows, and ensure exceptional patient service in a fast‑paced environment.
Responsibilities Include:- Overseeing and managing day‑to‑day call center operations
- Leading, training, and motivating a large call center team
- Ensuring high standards of patient communication and service
- Implementing workflows, procedures, and performance metrics
- Streamlining processes to increase efficiency and reduce bottlenecks
- Collaborating with leadership to align service goals
Qualifications:
- Experience in call center leadership, preferably in healthcare or homecare
- Excellent communication and problem‑solving skills
- Strong leadership and team‑management abilities
- Ability to thrive in a high‑volume environment
- Highly organized, process‑driven, and proactive
Salary
: $75k - $100k/Year
To apply, please send your resume to
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