Assistant Director

Pay or shift range: $73,000 to $78,000 USD per year. Final offers are based on experience, skill set, location and other job‑related factors.

Compensation Range: $73,000 - $78,000 yearly, commensurate with experience.

Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit for tuition loan reimbursement, tuition costs, and textbooks.

The Assistant Director oversees strategic planning, implementation, and evaluation of the RAP program. This role ensures program alignment with organizational goals, compliance with funding requirements, and high‑quality service delivery to clients. The Assistant Director supervises the program staff and collaborates with internal and external stakeholders to improve outcomes. This in‑person role is split between the East New York and 125th clinic sites to ensure staff supervision and collaboration is optimal.

The Assistant Director works collaboratively with a care team that includes the medical provider, client navigators, outreach staff/peers, nurse coordinator, medical case manager, and additional support and administrative staff. The Assistant Director also provides in‑person supervision of program staff who work with clients seeking HIV treatment and related services, including the full continuum of Housing Works' clinical and supportive services.

It reports to the Managing Director for Biomedical Prevention and Navigation Services.

The Assistant Director manages the clinical and administrative functions by providing daily program oversight, including staff development and supervision, marketing, outreach, quality assurance, and data analysis/entry. As a leadership position, the Director exemplifies the Agency’s core values and competencies and helps operationalize the strategic vision and mission. Team members work with a complex population that includes people who use drugs, experience housing instability/homelessness, have mental health issues, and others experiencing the effects of social and structural determinants of health.

The position also collaborates with other Housing Works programs such as Youth and Prevention Services, OASAS Substance Use Treatment, and OMH Mental Health Care.

• Ensure effective day‑to‑day management of program and contract activities with a stable onsite presence.
• Monitor the service‑based aspects of contracts and delivery of direct services.
• Monitor contract compliance, including service projections, staffing records, and fiscal performance (including OTPS spending).
• Lead audit/site‑visit preparation activities to ensure service model fidelity and that administrative and fiscal operations meet program standards.
• Provide direct services to clients, which include care coordination, treatment adherence counseling, and crisis intervention when needed.
• Effectively manage the contract budget with support from department leadership.
• Provide in‑person supervision to the department staff, including Program Manager, Supervisor, RA Specialist, Peers, and other staff.
• Collaborate with key stakeholders at each site, including leadership clinic staff and program staff, to ensure effective communication and service delivery.
• Monitor program enrollment and discharge trends to ensure retention and quality; also monitor staff scheduling to ensure adequate program coverage and track program financial trends to meet targets at the site level.
• Track and report on progress toward meeting contract deliverables.
• Conduct data analysis, manage program dashboard, and performance metrics.
• Lead QI activities related to process and clinical outcomes.
• Liaise with funding organizations and participate in activities such as TA calls, learning collaboratives, and other program meetings as required.
• Ensure high‑quality client experience by coordinating all client care across Housing Works programs and addressing client issues and barriers to care as necessary.
• Suppor…