Manager, NA Visual Merchandising, Le Labo

** Brand Overview*
* Le Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face). Le Labo stands for "the lab" in French:
Each of our boutique's function like an open laboratory designed as an entertainment park for the senses where people can take the time to smell and touch raw ingredients in order to awaken their olfactory system and trigger emotions. We freshly hand-blend our

fragrances on site, to the order and each label is personalized with the date and place of the formulation as well as a message chosen by our client. Creating soulful Beauty with Care through our craft of slow perfumery is the heartbeat of our company. We work with a community of craftspeople who shape our world: the flower harvesters, the local family farms, the candle hand-pourers, the reclaimed wood artisans, the lab technicians etc.

Joining Le Labo means joining a scented Revolution initiated more than 15 years ago as the antidote to mainstream fragrances and conventional marketing approaches. Being able to nurture our "small" roots and artisanal ethos while scaling our actions to become "big" and reach more people is our current balancing act for which we need support. Check out our manifesto online if you are intrigued, and please only engage if you truly connect with it.

** Job Summary*
* Our labs [stores] are a central part of unique experience - and those labs a result from the marriage of American vintage industrial design and wabi sabi, the Japanese philosophy that refers to the beauty of nature and things as they are, the beauty of the imperfect, impermanent and incomplete. We strive to make each lab unique - the opposite of cookie-cutter - drawing on their uniqueness and original character;

yet all our labs have a consistent 'feeling' no matter where you find us, as they are a reflection of our values and a 3D translation of our soul.

The North America Visual Merchandising Operations Manager will lead the development, execution, and oversight of visual merchandising (VM) operations across all Free-Standing Stores and counters in the region. This role is pivotal in translating Le Labo's brand values into unique, immersive retail experiences that embody both creativity and operational excellence.

The Manager will ensure that global VM strategies are adapted thoughtfully to reflect the distinctive character of each boutique, while driving consistency, functionality, and an elevated client journey. This individual will oversee all aspects of VM operations, including planogram development, procurement, execution, store openings, product launches, and ongoing maintenance, while partnering closely with Global Creative, Marketing, and Field teams. This position requires a proactive and self-directed approach, and demands a comprehensive understanding of both the visual and functional aspects of retail environments.

As part of your responsibilities, you will be visiting the stores and counters in North to ensure consistency and excellence in VM execution.

The VM Operations Manager will report to the Executive Director of Store Operations and work across functions and teams and partner closely with Global SDVM, Creative, Marketing and Field. This position is based in our Brooklyn, New York office.

** Job Responsibilities*
* ** VM EXECUTION*
* + Lead end-to-end VM execution for all new store openings and counters, including planogram development (via IWD), supply management, and timely implementation.

+ Manage the communication and instruction of NPL VM; follow up to confirm a perfect execution at each door with in 48 hours of the launch.

+ Conduct bi-annual quality validations for all Free-Standing Stores, driving continuous improvement in VM standards.

+ Maintain and evolve VM best practice guidelines, serving as a reference for Field Leaders and store teams.

+ Oversee monthly window displays, product launch activations, and in-store VM updates, ensuring alignment with global creative guidelines and flawless execution across all locations.

+ Elevate VM quality through close collaboration with Field and Creative teams.

+ Implement VM updates for photo/video shoots in collaboration with Global Creative.

+ Lead strategic collaboration with Global Creative to implement display programs and evolve VM guidelines that align with brand objectives and market needs.

+ Develop and oversee a standardized system to uphold visual merchandising and in-store organization standards, leveraging audits, real-time field feedback, and accountability frameworks in partnership with field leadership.

+ Manage store visits across the region to ensure consistency, quality, and alignment to brand DNA.

** VM OPERATION / PROCUREMENT*
* + Partner with Global VM on procurement processes, including ordering, receiving, and timeline tracking.

+ Manage display collateral procurement and forecast - based on opening roadmap, track GMW bi-annual…