Assistant Program Director

Assistant Program Director needed in Brooklyn
Full time position!

The Assistant Program Manager provides leadership and oversight to a single adult shelter as outlined below.

What Does the Assistant Program Manager Do:

• Maintain professional relationships with clients and client confidentiality.
• Clearly communicate both company and funders' policies, requirements, guidelines, and program performance targets to staff.
• Ensure that all contractual goals, targets, and performance outcomes are met on a monthly/cycle basis.
• Effectively plan and develop facility and maintenance and operation systems to ensure effective delivery of services.
• Develop and implement procedures for measuring and documenting appropriate facility and shelter operations.
• Ensure that all shelters meet all regulatory compliance (i.e.
  
  -health, Client, OTDA, Callahan, RSRI, safety, and fire department).
• Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance.
• Coordinate purchasing and oversee inventorying and procurement of bulk supplies and equipment.
• Track expenses related to client maintenance systems.
• Work collaborative with facilities director to ensure inventory and oversight of warehouse management of storage facility and ensure safety and security of people and items contained within.
• Implement and manage a work order system for tracking facilities needs and ensuring completion in a timely and cost effective manner.
• Make recommendations to the appropriate management staff regarding organizational policies, procedures, and protocols.
• Represent company at funder/outside agency/community meetings as requested, and with public officials and other non-organizations to recommend program and policy improvement.
• Ensure the accuracy and timeliness of weekly/monthly/quarterly/semester/annual reports and statistical information for both management and funder use.
• Collaborate with staff in the implementation of Enginuity and inventory databases and ensure the collection of statistical information and tracking results.
• Analyze program and demographic data to make programmatic improvements.
• Prepare, document and analyze all shelter operating expenditures related to client supplies and building maintenance to ensure cost containment and contract compliance.
• Communicate with peers on issues related to client progress and best program practices.
• Assist in the preparation of proposals and the negotiation of contracts.
• Confer with the appropriate Vice President/Senior Vice-President/Executive Vice-President regarding programmatic and personnel issues.
• Immediately reports to the appropriate Vice President of any monitoring visits or funders' events; significant events; any incidents that might subject company to liability.
• Assist to review and approve staffs' training, professional development, vacation and leave requests. Review and approve time sheets.
• Prepare performance appraisals for direct reporting staff as needed.
• Make hiring and firing recommendations to appropriate Program Director, Senior Vice-President, and Executive Vice Presidents in consultation and agreement with Human Resources.
• Assist the Program Manager in providing oversight for all aspects of the program in his/her absence
• Confer with the Program Manager, Program Director, and/or other management staff as needed regarding programmatic and personnel issues.
• Ensure and maintain all regulatory agencies (i.e.
  
  -Dept. of Health, OTDA, Client, Coalition for the Homeless) standards are in compliance (related to food and emergency supplies, linen, personal belongings, client mail, laundry, personal care items, etc.).
• Plan and organize program activities to maximize program contract's goals and performance targets as outlined in Client' Performance Incentive Plan.
• Develop program content to address residents needs related to ADL, Time Management, Critical Thinking, shelter rules and regulations. Plan, coordinate and facilitate social/peer support and ADL events.
• Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.
• Provide assistance and follow-up in regards to critical incidents with clients.
• Liaison with Food vendors and/or sub-contractors to ensure appropriate service delivery and quality.
• Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.
• Ensure staff utilization of electronic database and conduct oversight to ensure data integrity. Review and sign time sheets
• Attend staff/funder/outside agency meetings as requested.
• Immediately report to the appropriate Program Manager/Program Director any: monitoring visits or funders' events; significant events; any incident that might subject company to liability.
• Complete incident reports, weekly, and monthly reports.

What are the Qualifications for the Position:
Education, Licenses and/or Certifications Required:

• Associate degree and six (6) years applicable experience.

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