Senior Franchise Coordinator

Senior Franchise Coordinator

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people.

You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The successful candidate will serve as a Senior Franchise Coordinator reporting to the Franchise Administration Division. The Franchise Administration Division manages telecommunications franchise agreements for New York City. This includes Cable Television, Public Communications Structures, Information Services, and Mobile Telecommunications. Responsibilities will include:

• Assist in supporting the day-to-day operations of the Mobile Telecommunications Franchise Unit (Poletops) that oversees the installation of telecom equipment on thousands of light poles throughout the city.
• Analyze complex and detailed submission packages to ensure all information is complete and accurate.
• Correspond with franchise representatives to request missing or additional required information/documentation.
• Liaison to franchise stakeholders, including franchisees, city agencies, community representatives, and external divisions within agency.
• Perform special projects and initiatives as assigned.

Hours/Shift: Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

Work Location:

Brooklyn, NY

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research;

in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity.

Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

The preferred candidate should possess the following:

• Proficiency in Microsoft Office suite
• Excellent communication and organization skills
• Experience with data analysis and reporting
• Project management skills
• Ability to effectively prioritize and manage multiple tasks
• Strong preference for candidates with experience in telecom or construction industry

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at (Use the "Apply for this Job" box below)..

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work…