Assistant Residence Manager - DD

The New York Foundling

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong.

We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Provides leadership, supervision, and operational oversight to the residence and is responsible for ensuring the delivery of high-quality, person-centered services that promote the health, safety, independence, dignity, rights, and overall well-being of person. Works in collaboration with the Residence Manager.

Provides leadership, supervision, and operational oversight to the residence and is responsible for ensuring the delivery of high-quality, person-centered services that promote the health, safety, independence, dignity, rights, and overall well-being of person. Works in collaboration with the Residence Manager.

Core Responsibilities:

• Provide leadership and supervision to Direct Support Professionals, ensuring adherence to agency policies, OPWDD regulations, and person-centered practices. Is responsible for talent management, performance management and progressive discipline for the DSPs.
• Collaborate with MAP, nurses, BIS and other members of the team to support all medical and clinical care, plans, meetings, and data for all persons supported. Promote community participation, inclusion, self-determination, and advocacy while ensuring coordinated services that support positive outcomes for persons supported.
• Develop and retain a strong DSP workforce by providing coaching, mentoring, recognition, training support, and ongoing performance feedback. Identify performance and competency gaps, establish clear expectations, conduct performance evaluations, implement performance improvement plans and utilize progressive discipline.
• Respond to request by S&Q, Centralized Schedulers, DQI Survey and work with AVP in managers absence. Monitor and maintain compliance with program regulations, policies, and standards to uphold quality care and safety for persons supported.
• Collaborate and communicate with external agencies, families, and healthcare providers to coordinate comprehensive services and support for persons supported.
• Implement and oversee emergency preparedness protocols and procedures, ensuring the safety and well-being of persons supported during crises.
• Maintains compliance with OPWDD regulations, including documentation standards, program certification requirements, and readiness for audits or site visits.
• Build and maintain positive relationships with individuals, staff, community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of persons supported.

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

• High School Diploma/GED/Associates Degree: 5+ years of progressive experience in residential services, including 2+ year in a supervisory or managerial…