Billing Director

Billing Director

A healthcare services/products company is seeking a Billing Director to lead and oversee its billing function.

The role requires strong healthcare billing expertise, leadership experience, and the ability to manage a busy department, work through complex billing situations, and continuously improve how the function operates.

• Lead the day-to-day billing function and oversee a team of billers
• Train, mentor, and manage staff while driving accountability and strong performance
• Oversee billing workflows from submission through payment and resolution
• Manage complex billing issues, denials, discrepancies, and escalations
• Track billing activity, outstanding items, collections, and key departmental metrics
• Work closely with the CFO on billing performance, challenges, trends, and areas requiring attention
• Evaluate and improve billing processes, controls, and workflows
• Drive optimization of billing software and systems to improve accuracy, efficiency, and visibility
• Coordinate with internal departments to address documentation, operational, or other issues impacting billing
• Ensure the team stays on top of deadlines and follows issues through to resolution
• Identify recurring problems and implement solutions to improve overall department performance

• Strong healthcare billing experience and knowledge
• Prior experience leading and managing a billing team
• Strong leadership skills with the ability to train, mentor, and hold staff accountable
• Comfortable navigating complex billing issues and escalations
• Strong systems and process mindset
• Ability to push things forward and drive issues to resolution
• Highly organized and able to perform effectively under pressure