Program Coordinator, Community & Economic Advisory Program

Program Coordinator

Since 1968, Build Up Justice NYC has provided free legal services for low-income residents of Brooklyn, pursuing neighborhood-based mission of justice, empowerment, and community development. For over half a century, we have utilized an array of legal and advocacy strategies—community organizing, affirmative civil rights litigation, and eviction defense to defend the rights of individuals and families. Collaboration with the city, state, and federal officials to enforce housing laws and develop legislative solutions is also an integral part of our strategy.

Build Up Justice NYC has three core programs—Preserving Affordable Housing (PAH) Program, Community & Economic Advocacy (CEA) Program, and Community & Economic Development (CED) Program—each of which has unique initiatives and plays a vital community role to ensure basic needs are met and fundamental rights affirmed.

The Program Coordinator will be responsible for providing administrative support, intake screenings, data entry and reporting, and participating in community outreach and educational activities. They will work directly with clients by performing intake interviews, managing the team calendar and attend meetings with internal and external program stakeholders.

Job Responsibilities:

• Perform intake and screening, and provide advocacy and informational services to potential clients by phone, email and at clinical programs in the community and community events;
• Maintain program data in case management systems and assist with gathering and monitoring data for grant reporting;
• Create and prepare program collateral materials for outreach initiatives such as webinars, workshops; training sessions and other outreach activities;
• Work directly with external stakeholders to coordinate, support, and attend webinars, events, and clinics for low-income taxpayer participants in targeted neighborhoods;
• Manage program director and team calendar and scheduling to include client contact and meeting follow-up;
• Maintain paper and electronic file system to ensure all information is accounted for complete;
• Maintain up-to-date client information in B UJNYC's and funder's data management systems to ensure accurate data collection and statistical tracking for report preparation;
• Track intern and volunteer time and manage participation in workshops, trainings, etc.;
• Collaborate as needed with program director and development team to write narrative reports for grant and contracts;
• Attend meetings and perform administrative tasks related to the work, such scanning, filing, note taking and preparing minutes of meetings, responding to emails/voice messages, etc.;
• Assist with onboarding and training new team members on Legal Server and CEA procedures;
• Sch edul e Pro Bono CEA projects and maintaining timekeeping records for all interns and volunteers;
• Other duties as assigned.

Qualifications:

• A Bachelor's Degree, preferred and a minimum 4 years' experience working in an adminstrative/project coordinator function, preferably in the nonprofit sector
• Prior experience working with low-income communities, community organizations and/or coalitions, a plus;
• Excellent interpersonal skills and demonstrated ability to effectively communicate with individuals from diverse backgrounds, local organizations and people in desperate crisis;
• Demonstrated ability to interact with client/tenants of different races, ethnicities, ages, and sexual orientations in a multicultural environment and a commitment to diversity, equity and inclusion;
• Excellent writing in English, bi-lingual Spanish preferred;
• Proficiency with MS Word, Excel and PowerPoint and other standard data management systems required, related certifications a plus ;
• Strong reporting and recordkeeping skills, including the ability to synthesize lots of quantifiable and qualitative data into clear, plain language and readable charts and checklists;
• Must be able to work strategically within a team structure as well as independently, multi-task and work under tight deadlines;
• Dependability, good time management and organizational skills and be attentive to detail;
• T horough commitment to Build Up Justice NYC's mission.

Compens…