Sales Associate
Listed on 2026-02-09
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales, Merchandising
Overview
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Responsibilities- Be responsible for the maintenance and inventory across the entire Pet Care Center.
- Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.
- Process register transactions in a way that creates a great experience for each guest.
- Be proficient within our selling model and support guest interactions as needed.
- Have a strong interest in animal welfare and support animal care procedures to maintain pet health.
- Complete and apply training programs to maintain a high level of expertise of their role.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Adhere to established operational guidelines, policies, and procedures.
- Complete other duties and special projects as assigned.
- Evaluate guest inquiries and refer to the Leader on Duty as needed.
- Utilize selling behaviors. You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to identifying and solving for guest needs.
- Contribute to a safe environment. You’ll be empowered through our training programs to maintain our safety protocols. The safety of partners, guests and pets is our #1 priority.
- Be a part of a collaborative culture. Being a great teammate is key to a culture focused on solving for pet health and wellness needs.
- Engage in your career. As you develop your skills, you will have the opportunity to participate in developmental programs to support your growth throughout your career.
- Minimum high school diploma (or GED) or equivalent work experience.
- Proficiency in mathematics and above-average communication skills.
- Professional appearance and demeanor with a genuine interest in animals and their care.
- Good interpersonal and verbal communication skills due to interaction with the public and store partners.
In addition to a high school diploma or its equivalent (GED), demonstrate proficiency in mathematics and basic accounting relationships and exhibit exceptional communication skills.
Supervisory Responsibility- None
The majority of job duties are conducted indoors, though merchandise receiving, carry-outs, or stock balancing may require leaving the store briefly. The position involves bending, kneeling, moving up to 50 pounds, and standing for long periods. A flexible schedule including evenings and weekends is required to meet store needs.
Equal Opportunity EmployerPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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