Customer Manager Associate

Customer Manager Associate

Company: ACO-US

Location:

BROOKLYN, New York, 11234

Pay Rate: $ 17.00

Function:
Merchandising

Employment Duration:
Full-time

Benefits: + Medical, dental and vision insurance + Company-paid life insurance, short-term and long-term disability + 401k program + Generous Paid Time Off (PTO) program

The Associate Customer Manager covers a designated territory and the surrounding area within a market. This role reports to the Retail Sales Manager or Senior Customer Manager and focuses on developing relationships with store managers and personnel to achieve short- and long-term performance objectives. The ACM executes wall-to-wall sales coverage, including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling, and product merchandising, resulting in incremental sales volume.

+ Sell promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe. + Sell incremental quantities for display and TPR based on OI programs through distributors. + Develop and maintain strong relationships with store managers and buyers through communication and follow-through. + Obtain the distribution and placement of the client's new items at independent retailers via distributors.

+ Identify and correct voids in product placement or availability. + Merchandise manufacturer products to achieve optimal shelf placement. + Attend retailer resets when requested. + Complete audits and pricing surveys in stores as assigned. + Report competitive and market activity to management. + Utilize supplied technology to track results and report metrics. + Set and review performance objectives with the Sales Manager.

+ Bachelor of Arts degree or equivalent work experience. + Sales experience, preferably in the natural products industry. + Strong interpersonal, organizational, and sales skills. + Ability to work effectively with team members, peers, management, and external customer contacts. + Home space to store samples securely and accessibly. + Basic proficiency in Microsoft Office (Outlook, Excel) and managing email/calendar. + Valid driver's license and current auto insurance;

able to drive for extended periods.

+ Physically able to perform job functions, including crawling, climbing, standing (up to 33%), frequent pulling, bending, kneeling, pushing, and walking (33–66%). + Continuous use of hands and legs for repetitive motion. + Ability to lift up to 10 lbs. (sedentary), 11–25 lbs. (light), and over 25 lbs. (medium, up to 75% of the time).