Inside sales

Inside Sales Representative – Client Retention & Development

New York, NY | 75 - 100K + Commission

We are a leading provider of commercial cleaning and rubbish removal services, delivering comprehensive solutions including janitorial cleaning, bulk waste removal, post‑construction cleanouts, and general labor support to commercial, residential, industrial, and hospitality properties. Our mission is to provide exceptional service, long‑term value, and trusted partnerships across the Tri‑State area.

We are seeking a results‑driven Inside Sales Representative to manage and expand relationships with our existing client base. This role focuses on client retention, account growth, and referral generation through relationship‑building and strategic sales initiatives. You’ll act as the primary liaison between clients and internal teams, ensuring satisfaction while uncovering opportunities for upselling and cross‑selling.

You are a motivated sales professional with a proven track record in client management and inside sales. You thrive in a fast‑paced environment, excel at building long‑term relationships, and are comfortable managing high‑volume calling and CRM systems. Experience in commercial cleaning, rubbish removal, or property services is a strong plus.

• Client Management – Maintain consistent contact with existing clients, conduct account reviews, and act as the main point of communication.
• Growth Development – Identify upselling and cross‑selling opportunities, driving new revenue through relationship‑building and referrals.
• Sales Activities – Complete daily calls, manage CRM records, and participate in structured accountability meetings.
• Strategic Support – Assist with proposals, attend client meetings, and support large‑scale account initiatives.

• 2–5 years of inside sales or account management experience
• Strong relationship‑building and communication skills
• Hands‑on CRM experience and comfort with high‑volume calling
• Highly self‑motivated, organized, and results‑oriented