Residential Aide - Asylum Shelter

Residential Aide
- Asylum Shelter

Van Buren (Brooklyn) - Brooklyn, NY 11221

Salary Range $18.68 - $19.23 Hourly Position Type Full Time Education Level High School/GED Category Nonprofit
- Social Services

Title:

Residential Aide
- Asylum Shelter

Location:

New York Metropolitan Area

Reports to:

Director of Operations & Security

Pay Range: $18.68 - $19.23 per hour (effectively $34,000 - $35,000 per year)

Classification:
Non-Exempt

Employment Type:

Full-time (35 hour per week)

Role

Summary:

We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well as maintaining a secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures.

Primary Job Responsibilities/Duties:

The Asylum Shelter Residential Aide will be responsible for, but not limited to:

• Diligently monitoring asylum seekers, living units, dormitories, and facility premises to ensure the safety and security of each resident.
• Adhering to asylum seeker-specific shelter policies while following staff policies and procedures.
• Conducting essential administrative tasks, including maintaining detailed communication logs, documenting asylum seeker activities, behaviors, and engagement.
• Providing compassionate assistance to asylum seekers, addressing questions, and promptly resolving any arising issues.
• Thoroughly inspecting all items entering the facility to guarantee the safety of asylum seekers and staff.
• Monitoring video footage of common areas such as hallways, staircases, and lounges.
• Strictly adhering to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.
• Conducting regular hourly rounds of the facility.
• Promptly reporting any immediate safety hazards to appropriate supervisory or maintenance personnel.
• Collaborating with security personnel to ensure the safety of both staff and asylum seekers in the program.
• Preparing living spaces for vacancies, including emptying, cleaning, and properly tagging asylum seekers' belongings when necessary.
• Accurately documenting all incident details, participants, actions taken, and outcomes.
• Demonstrating flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.

Physical Requirements:

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed.

Work Environment / Schedule Requirements:

• Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods.
• May be required to work on or during evenings, weekends, and holidays.

Qualifications:

• High School Diploma / General Educational Development Diploma, or equivalent combination of education and experience.
• NYS Security License preferred.
• F-02 Certificate of Fitness for Fire Guard for Shelters (required before expiration of probation), or
• F-80 Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless Shelters.
• Food Protection Certification (required before expiration of probation).
• CPR/First Aid Certification (required before expiration of probation).
• Ability to establish and maintain professional boundaries when working with asylum seekers.
• Prior experience in a residential facility is advantageous.
• Knowledge of HIPAA guidelines and standards.
• Exceptional written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Commitment to excellence and high standards.
• Demonstrated good judgment with the ability to make timely and sound decisions.
• Proficiency in assessing emergency situations and responding effectively.
• Bilingual (Spanish, French, Creole, or other languages) preferred.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series…