Transition Coordinator

Reporting to the Director, Housing Placement Services, the Transition Coordinator works closely with Housing Specialists at individual sites to ensure that client housing eligibilities remain active (i.e., applications do not lapse) and that all follow-up and requested documentation are provided in a timely manner. The Transition Coordinator helps achieve program targets by expediting the housing placement process by assisting residents in achieving housing readiness, establishing eligibility profile, seeking out and matching permanent housing opportunities.

The Transition Coordinator works in coordination with the Transition Advocates, who work in a client-facing role to support and guide the client through the stressful move-in process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Oversee the accelerated housing placement process for a caseload of ~25-35 clients receiving services in Breaking Ground's homeless outreach and transitional housing portfolios
Provide technical assistance to Housing Specialists in preparation of HRA 2010e and other appropriate housing applications
Maintain quality control of housing applications
Maintain up-to-date records of supporting documents for HRA 2010e, communicate with housing and case management staff 45 days prior to when documents are set to expire to ensure no lapse in placement
Communicate with housing and case management staff regarding upcoming interviews, send applications, and follow-up with housing providers, via progress notes, staff meetings
Track clients progress towards housing readiness
Identify and maintain a wide array of housing options and resources, including building relationships with fair market landlords and rented rooms when appropriate
Ensure that clients are matched and placed in housing appropriate to their needs
Ensure clients are prepared for the housing process by conducting mock interviews, groups, escorts to housing interviews, and ensuring that all necessary documents for housing applications have been secured
Assist with the preparation and logistics for move-in
Perform other duties as assigned

MINIMUM QUALIFICATIONS:

High school diploma or equivalent required;
Bachelor's degree preferred
Minimum 2 years of experience in a non-profit or real estate environment
Knowledge of supportive housing and DHS housing programs subsidies, rules, and regulations strongly preferred
Experience working with clients with histories of homelessness, mental illness, substance use, and/or other clinically complex conditions
Excellent engagement skills and experience with Motivational interviewing strongly preferred
Strong writing and verbal communication skills
Strong data management and analysis skills
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams

Experience with HRA 2010e, AWARDS /Foothold and CARES preferred
Must be able to use public transportation to accompany clients to appointments. Must be willing and able to engage in moderate physical activity to engage with street homeless individuals. Such activities include and are not limited to moderate walking and climbing