Residential Aide, Magnolia Women's Shelter

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in:
Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe.

Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

CAMBA’s Magnolia House located in the Brownsville section of Brooklyn serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions.

Position:
Residential Aide

Reports To:
Supervisor I

Location:
Brooklyn, NY

What the Residential Aide Does:

• Update and inform clients of program changes (i.e., food services changes, laundry assignments, etc.) through individual and group meetings.
• Assist with client bed-check every evening.
• Conduct dorm inspection to ensure client compliance with facility policies.
• Intervene and diffuse inappropriate client interaction, as necessary.
• Monitor clients’ behavior and report client changes in behavior or personal care to Supervisor and/or appropriate social services staff.
• Ensure that clients receive personal care products and laundry products weekly, and replace any personal care items as needed.
• Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold).
• Distribute clean bed linens, blankets, pillows, and towels to clients.
• Monitor clients' use of laundry facilities, including running new client’s belongings through the dryer.
• Strip former clients' beds and lockers, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping.
• Identify, sort, bag, label and document valuable client belongings (i.e., electronics, cash, documents, etc.) and give to Supervisor for storage.
• Follow client belongings policy and retrieve personal property of former clients upon their return.
• Escort clients, as needed.
• Check food deliveries for quality and quantity of items and report any issues to Supervisor.
• Prepare kitchen and dining facilities for mealtimes and clean up after each meal.
• Heat and serve prepared foods according to Food Standards Policy (i.e., follow menu, set portion sizes, food service hygiene, check temperature of meals, etc.)
• Store food according to the Food Storage Policy (i.e., check temperature of refrigerators, rotate food, etc.)
• Prepare paper goods, setups and condiments for mealtimes.
• Set up coffee and hot water urns before each meal.
• May collect garbage in bags and remove to appropriate storage location.
• May prepare and serve lunch.
• May plan, coordinate and facilitate social and/or peer support events for clients.

Education, Licenses and/or Certifications Required:

• Sufficient
  
  Education:
  
  Ability to comprehend basic reading, writing, and math skills necessary to perform the essential functions of the role.
• Upon hire, participate in Department of Health Food Protection 15-hour Course, pass exam and become a certified Food Handler.

• Demonstrated skills and abilities required to perform the essential functions of the job.

• Bilingual in English and any other language preferred
• Sensitivity and awareness of working with homeless and vulnerable populations is a plus.
• May be…