Director Social Services

Director Social Services

The Barbara Kleiman Men's Shelter is a 200-bed, 24/7 emergency shelter for homeless men. The program will serve both individuals diagnosed with mental illness and/or substance use disorders (130) and individuals who are employed/seeking employment (70). Our comprehensive services include case management, individual and group counseling, mental health care and primary medical care, recreational activities, occupational therapy, employment services and job readiness services, and housing placement assistance.

Under the general direction of the Program Director, with some latitude for independent action and decision making, the Director of Social Services will be responsible for the overall coordination and delivery of services to clients. The Director of Social Services oversees a team comprised of a Clinical Coordinator, Team Leaders, Housing Coordinators, Case Managers, and Recreation Specialists. The Director of Social Services serves as a liaison between the shelter and hospitals/SPOA-related services etc....

The Director of Social Services coordinates service delivery with on-site medical, psychiatric, and Operations Department, ensuring staff adherence to funder and Project Renewal policies and procedures; conducts regular quality assurance reviews; is the primary liaison with DHS regarding client assignments, transfers, and exits; performs related work.

Essential Duties & Responsibilities:

The essential duties of the Director of Social Services include but are not limited to the following activities:

• Supervises a multi-talented social services staff of a Clinical Coordinator, Team Leaders, Housing Coordinators, Case Managers, and Recreation Specialists in providing services to the clients, ensuring that all DHS/OTDA and Project Renewal protocols are being followed, and that the Statement of Rights/Responsibilities as well as any other required documents are being given to each client
• Coordinates all clinical aspects of the social services department through collaboration with staff in the Medical and Psychiatric Departments;
  Ensures that linkages and coordination of services are being done by staff and properly documented
• Monitors the staffs' timely completion of all client intake processes, assessments, psycho-socials, progress notes, referrals and independent living plans
• Acts as a primary Liaison to the Department of Homeless Services (DHS) and the State Office of Temporary and Disability Assistance (OTDA) regarding clinical issues
• In collaboration with the Program Director, develops and implements policies and procedures to comply with requirements from the Department of Homeless Services (DHS)
• Conducts chart reviews, physical charts as well as data in external database, DHS-CARES
• Facilitates the clients' weekly case conferences, partners for permanency meetings, and community meetings
• Prepares and submits the statistical and reporting requirements of DHS
• Fosters staff development by conducting team and individual supervisory sessions;
  As needed, provides in-service education for all levels of shelter staff.
• Provides guidance and direction to the Housing Coordinators ensuring that HRA
  2010e and other housing packages are being generated and given to DHS as well as other housing providers
• Develops and trains staff in protocols to be followed in clinical emergencies
• Performs other duties as assigned by the Program Director
• Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours, weekends, and holidays

Physical

Activities:

While performing the duties of this position, the Director of Social Services must be able to navigate the facility by foot, climbing up and down the stairwells, in order to observe staff and see clients. Furthermore, the Director of Social Services must stand to talk to clients and staff, sit for extended periods of time at the computer, reach or squat to get records from files.

The Director of Social Services must be able to lift or move material and equipment weighing up to 15 pounds.

Education and Experience Requirements:

• Master's degree in social work, public administration, psychology, education, sociology, occupational…