Case Manager Supervisor

Social Service Supervisor

The Social Service Supervisor is expected to be knowledgeable with current job descriptions of senior case managers and case managers, including work plans, goals, and objectives. They assist the Social Service Director with approval of time records and request for leave and oversee a team of case managers and a senior case manager with preparation of service/treatment plans and discharge plans.

Essential Duties and Responsibilities:

• Be knowledgeable with current job descriptions of senior case managers and case managers, including work plans, goals, and objectives.
• Assist Social Service Director with approval of time records and request for leave.
• Oversee a team of case managers and a senior case manager with preparation of service/treatment plans and discharge plans.
• Recruit, supervise, monitor, and evaluate social services staff members to ensure they successfully perform routine daily, weekly, and periodic tasks.
• Cooperate with senior management for initial/renewal programmatic reports and proposals.
• Establish and implement schedules and work assignments for social services staff.
• Be on call 24/7.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Baccalaureate degree in Social Work, Human Services, or related field with 5-7 years of management.
• Associate degree in human service or related field with 4+ years of direct social service supervisory experience.
• Attention to detail, organized. Knowledgeable of casework/case management methodologies.
• Knowledgeable of the plight of the homeless and special needs population.
• Commitment to the mission of the organization