Family Case Aide - Brooklyn Catchment 2

Family Case Aide

The Family Case Aide at Brooklyn Catchment SBES supports children and families by assisting with service plans that promote safety, stability, and well-being. The role includes conducting home visits, supervising visits, connecting families to resources, and documenting services. The aide works closely with case planners to strengthen family functioning and help prevent foster care placement.

Assistance with Case Management:

• Assist Family Coordinators in conducting assessments, developing service plans, and monitoring progress for families enrolled in the prevention program.
• Provide logistical support for case-related activities, such as scheduling appointments, coordinating transportation, and arranging childcare.

Family Support Services:

• Assist in facilitating parent/caregiver support groups and workshops, providing logistical support and assistance as needed.
• Help families navigate community resources and access services related to housing, healthcare, education, and other basic needs.

Documentation and Record-keeping:

• Maintain accurate and up-to-date case records, progress notes, and documentation in accordance with program requirements and confidentiality standards.
• Assist with data entry, report preparation, and other administrative tasks to support program evaluation and reporting efforts.

Collaboration and Communication:

• Work collaboratively with Family Coordinators, school staff, community partners, and other stakeholders to ensure coordinated service delivery and support for families.
• Communicate regularly with Family Coordinators to provide updates on client needs, progress, and any challenges encountered.

Supervisory Responsibilities:

None

• One year of relevant work in child welfare or social services or life experience; OR Successful completion of an Administration for Children's Services-funded prevention services program or similar program; OR A high school diploma or equivalent.
• Good interpersonal skills, ability to work with diverse social, economic, and cultural groups.
• Proficiency in Microsoft Office.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.

• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Safe and successful performance, including meeting productivity standards.
• Maintain an understanding of the principles, methods and processes needed to perform the job. Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal number of errors.
• Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Generous Paid Time Off
• Medical/Dental/Vision Insurance
• 401k Pension and Employer Contribution
• Flexible Spending and Commuter Benefits Accounts
• Employer paid short-term & long-term disability, life and AD&D insurance
• Commuter Benefits
• Employee Assistance Program

The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V