Director of Social Services

Director Of Social Services

The Director of Social Services will manage and monitor daily program operations of a mental health shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.

Essential duties and responsibilities include:

• Planning, scheduling, organizing, directing, and overseeing the provision of all clinical services.
• Providing supervisory oversight and training to the Senior Service Coordinators, Social Worker, Housing Specialists and Program Nurses.
• Ensuring collaboration between the Senior Service Coordinators, Social Worker, Housing Specialists and Program Nurses around coordination of services/case management, barriers to services, and community-based referrals for job skills training, education, and employment as well as progression/regression of consumer behavior, mental health, chemical dependency, and any other issues that may present barriers to housing, employment, and job skills training.
• Meeting weekly with the Program Nurse and Psychiatrist to coordinate the psychiatric and medical care of Shelter Residents.
• Reviewing all admissions and intake screenings.
• Monitoring daily census reports.
• Developing groups, workshops, and recreational activities that will foster consumer self-sufficiency and self-determination, recovery, relapse prevention, daily living skills, socialization skills, and overall wellness.
• Monitoring and overseeing the assignment of caseloads, group and activity facilitation, housing and job placements, job skills training placements, and referrals for community based social services.
• Monitoring and overseeing the results of room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall, ADL skills.
• Responsible for Incident Management, crisis intervention, and all related documentation.
• Assisting in overseeing and managing building evacuation during fire drills and building emergencies.
• Monitoring program effectiveness, compliance and consumer outcomes, including but not limited to, productivity standards, reporting to management and funding sources.
• Monitoring the establishment and maintenance of linkages with community-based job skills training and education programs in order to build a referral base for consumers to secure job skills training and education.
• Monitoring the establishment and maintenance of linkages with mental health, primary health care, and substance abuse service providers.
• Monitoring the establishment of linkages and maintenance of solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.
• Attending staff meetings, case conferences, training, and management meetings when needed.
• Acting as primary liaison for Care Coordination team and other departments within facility.
• Monitoring documentation for quality and timely completion; reviewing and monitoring the development of all Individual Living Plans and ensuring they are updated every 30 days.
• Developing plans for follow up with program graduates to monitor status for up to one year with documentation of same.
• Providing direct services as needed and appropriate.
• Complying with and enforcing all SUS Employee Policies, Procedures, Protocols, SUS Corporate Compliance Policies, NYC - DHS and NYS Dept. of Social Services Rules, Regulations, and Statutes.
• Performing other duties as assigned.

Qualifications:

Required education and experience:

• Master's degree in the human services field is required.
• Three to five years of supervisory experience in a large shelter or residential facility that provides comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations.
• A work schedule that includes some weekend and evening hours will be required.

Preferred qualifications and skills:

• English/Spanish speaking preferred
• Social Work degree preferred.
• NYS Licensure required (LMHC, LMSW, LCSW). SIFI Certification preferred not required.
• Knowledge and experience in NYC Dept. of Homeless Services contract requirements preferred

Company overview:

S:

US is an equal opportunity employer. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our…