Business Analytics Manager, Commercial Bank

Location

Location: 4910 Tiedeman Road, Brooklyn Ohio

Location: Cleveland, OH or Buffalo NY;
Cleveland OH, highly preferred.

• Hybrid Requirement (if within specific cities):
  Selected candidate resides in Key Bank footprint and is expected to work on-site 3 days per week at the nearest Key Bank office (non‑branch location).
• Remote Option:
  If the selected candidate lives outside of Key Bank's geographic footprint, the position will be considered fully remote.

As a leader within the Commercial Analytics organization (embedded within the Commercial Bank line of business), the Business Analytics Manager is primarily responsible for generating hypotheses, designing analyses, and leveraging a variety of data querying and mining techniques to deliver insights that inform business decisions. The Business Analytics Manager uses data to perform complex analyses that explain business outcomes, monitor performance, and identify improvement opportunities.

Guiding a team and/or project set, the Business Analytics Manager uses business data, industry / benchmark data and strategic knowledge to identify and anticipate business needs and opportunities, proactively managing partners and solving multiple problems for the business.

Demonstrating leadership through strong communication skills, addressing conflict, managing competing priorities and presenting holistic analyses to enable business strategy; ability to prioritize multiple projects and manage self and others to tight deadlines; establishing reputation as an effective and collaborative partner; leveraging knowledge of strategy, business, and competition to connect day‑to‑day work of the team to the larger picture.

• Proactively solve business problems leveraging complex data.
• Leverage knowledge of Key Corp and LOB strategy, business, and competition to anticipate needs and make recommendations.
• Drive projects (including targeted strategic analyses, support of line of business initiatives, forecasting/performance tracking) end to end; prioritize multiple projects; manage to tight deadlines.
• Review deliverables (where applicable) and coach others on approach and work product.
• Proactively coach and guide the work of others (either as direct reports or cross‑functional partners); serve as mentor within and beyond own team.
• Lead business partner (e.g., product leaders, department leaders) interactions; drive for results and provide consultative recommendations in alignment with business priorities.
• Effectively communicate with team and business partners; articulate broad implications/impact of messages.
• Address challenging situations; anticipate and address conflict by demonstrating managerial courage.
• Manage integration of activities typically within own team.
• Perform other duties as assigned; duties, responsibilities, and/or activities may change, or new ones may be assigned at any time with or without notice.
• Comply with all Key Bank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

• Bachelor's Degree in Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences (required).
• Master's Degree in Analytics, Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences (preferred).

• 5+ years of relevant experience performing strategic analysis and a Bachelor's degree (required).
• 3+ years of relevant experience performing strategic analysis and a Master's degree (preferred).

• Demonstrated ability to engage and partner at mid‑to senior leadership levels; established reputation as an effective and collaborative partner; coaches and develops relationship‑building skills in others; demonstrates managerial courage and willingness to dissent; influences others through persuasion and organizational/professional savvy.
• Strategic, executive‑level communicator with strong written, verbal, and presentation skills; delivers the right message through the right channel,…