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Shift Leader: Guest Experience & Operations
Job in
Brooklyn, Cuyahoga County, Ohio, USA
Listed on 2026-07-16
Listing for:
Ontario Trillium Foundation
Full Time
position Listed on 2026-07-16
Job specializations:
-
Business
Event Management & Planning
Job Description & How to Apply Below
The Shift Leader will oversee the overall shift operations, guest experience, sales performance, and execution of brand standards in the store. In the absence of the manager, the shift leader effectively leads the team to deliver excellent guest service and ensures policies and procedures are followed.
Duties include leading team members on shifts, assigning tasks, using the huddle board, upholding safety and cash handling, promoting in-store promotions, handling guest complaints, and supporting
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