Supervising Performance Analyst (63004

Job Details

Job Details

Job Location:

1 PIERREPONT PLAZA SUITE 901 - BROOKLYN, NY 11201

Position Type:
Full Time Education Level: 4 Year Degree Salary Range: $71,190.00 - $73,190.00 Salary/year Supervising Performance Analyst

Graham provides life‑changing tools and resources for children, young adults and families who face some of the most difficult obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing. We collaborate with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.

The Program Performance and Planning (PPP) team advances a culture of learning, strategic program development, and data‑driven performance management in pursuit of that mission and vision. PPP partners with program leaders to select and develop new interventions, analyze and interpret data, assess program effectiveness, apply learning from data analysis and feedback into program improvement efforts, and develop program resources to strengthen operations and service delivery.

PPP seeks a Supervising Performance Analyst to promote excellence through performance measurement, analysis, documentation reviews, report production, collecting participant feedback, synthesizing and reporting information to guide management decisions, and being a thought partner to program management on operational and programmatic improvement.

This position will support our Graham SLAM youth coaching program, which has gone on to be expanded into a City‑wide Fair Futures model, as well as our foster care program and our family support & empowerment (i.e. Prevention) program.

This position will support program leadership and staff to make decisions to improve programmatic and operational performance. The ideal candidate will have a mix of technical knowledge, superior program/data analysis capabilities, and a strong understanding of how non‑profit management decision making can be supported by timely and reliable data. The candidate will also have the ability to review, analyze, interpret and succinctly summarize information from diverse sources, including program documentation, focus groups, and surveys in ways that are easily understood and actionable.

• Provide support to program leadership through strategic thinking, planning and data analysis to support programmatic decisions.
• Partner with program leaders in regular performance meetings to support best practices and helping program leaders gain insights and determine areas that require additional planning.
• Supervise four part‑time Case Record Reviewers, including co‑creating performance goals, coaching to support performance progress and success, and ensuring high quality and collaborative work.
• Compile data, produce regular outcomes and performance measurement reports, and summarize and interpret information to guide programmatic decision‑making and strengthen program performance.
• Conduct ad‑hoc analyses in partnership with program leadership to help managers better understand performance concerns and successes.
• Support the incident review process, high risk case review, investigatory, and related compliance and safety processes to ensure appropriate oversight and accountability of services.
• Effectively communicate findings, present data in meetings, facilitate discussions and work groups, and coach program supervisors on understanding and interpreting data.
• Partner with program management to identify and develop additional resources and materials to support the strengthening of programmatic operations and service delivery.
• Supporting program leadership and staff…