Senior Specialist- Commercial Lending

Location:

4910 Tiedeman Road, Brooklyn, Ohio

Hours:

Monday – Friday, 8:00am – 5:00pm.
Hybrid opportunity: 2 days in office per week. Training will be onsite for the first week.

• Review loan document packages and ensure all required documents are present to protect the bank’s position.
• Identify and cite loan exceptions, and communicate documentation issues to the appropriate parties.
• Interpret and book collateral associated with complex commercial loans.
• Book basic commercial loans, including lines for Letters of Credit and bought participations.
• Identify simple contradictions in documentation or booking requests and seek resolution from RM or Credit Officer.
• Validate borrowing entities and ensure accurate identification and indexing of task‑related documents.
• Work efficiently in online, image‑enabled work queues and utilize a dual‑monitor environment.
• Respond to customer inquiries and prioritize work for self and team.
• Research requests to a correct conclusion and effectively communicate the results.
• Attend and participate in documentation and booking classes.
• Consult with internal clients and apply discretionary judgment to accommodate documentation and booking inquiries.
• Act as team champion, assisting team members and participating in workflow evaluations to maximize productivity.
• Review and book complex loans, including restructured and non‑performing assets, and translate complex loan booking instructions.
• Partner with Lines of Business and other operational areas to achieve common goals.
• Build a network of internal and external resources to support loan servicing and client needs.
• Act as a trusted advisor to internal clients and maintain thorough knowledge of legal rules and compliance regulations.
• Take a proactive role in identifying process improvements to enhance customer relations and satisfaction.

• High School Diploma or equivalent.
• Knowledge of accounting principles and basic loan-booking systems.
• Strong customer‑service skills and work ethic.
• Analytical skills and ability to make basic judgments and decisions.
• Good understanding of loan documentation and related regulations.
• Experience with loan accounting systems, monetary processing, and system maintenance functions.
• Advanced knowledge of commercial loan documentation and loan‑booking systems (commercial loan accounting system and ancillary support systems).
• Knowledge of commercial/consumer credit policies, products, and compliance regulations.
• Strong verbal and written communication skills.
• Adaptability to new ideas in a changing environment and a high‑performing team mindset.
• Ability to perform and participate in process and product projects.
• System proficiency in Laser Pro Lending, Auto Loan Booking, Doc Log, Windows, MS Office (Word, Excel), Lotus Notes, CLS Hogan, ALS Negotiable Collateral Database, Key Net/Key for Business, Key Bulletins, Basic internet comprehension, Credit Write‑Up Approval (CWA) on RMW platform, Small Business Underwriting (SBU), CRINT, Obligor Database, Loan IQ, KVD (Key View Deluxe).

• Base hourly rate in the range of $20.67 – $31.25 per hour, depending on skills, experience, and location.
• Incentive compensation that may include production, commission, and/or discretionary incentives.
• Eligible for the company benefits package (details available upon request).

Key Corp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status, or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing