Lead Financial Crimes Investigator

Location:

4910 Tiedeman Road, Brooklyn Ohio

Job Summary We are seeking a motivated, experienced individual who will focus on conducting investigations of both confirmed fraud and suspicious activity requiring a high-risk review and ensures losses and potential risks are mitigated. Our ideal candidate would be expected to drive productivity and actively manage their investigative workbench to ensure SLAs are timely met. The Lead Financial Crimes Investigator conducts and makes decisions on investigations and/or reviews investigations for quality alerts related to suspicious activity or customer transaction and behavior patterns along with identifying potential onboarding and retention risk.

Works independently with limited supervision from manager.

Essential Functions Willingness to mentor and train newly hired investigators; SME within the department

Experienced investigator who possesses working knowledge of various case types

Conducting and decisioning investigations and/or reviewing for quality alerts related to suspicious activity or customer transaction and behavior patterns along with identifying potential onboarding and retention risk.

Works independently with limited supervision from manager.

Working investigations or reviewing for quality alerts while verifying/validating customer information and transaction activity via internal and external systems, based on scenario or customer type.

Demonstrate strong investigative/analytical skills and be able to formulate and clearly articulate a supportable rationale behind the outcome of an investigation/review (i.e. SAR or customer retention decision) while complying with departmental procedures.

Partner with the Lines of Business (LOB) to clarify and document risk factors associated with a client or banking relationship and/or resolve matters where the supporting documentation does not adequately describe risk associated with a client.

Develop strong rapport and communication with Compliance/LOB partners.

Identify and escalate information stemming from analysis and review that appears to be conflicting or inconsistent with a customer's profile.

Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management and take part in implementation.

Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice

Complies with all Key Bank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education High School Diploma or GED (required)
Bachelor's Degree in business administration, criminal justice, intelligence studies or other related field of study (preferred)
Work Experience2+ years of investigative, relevant banking, customer contact and/or law enforcement experience. (required)
Licenses and Certifications Certified Anti-Money Laundering Specialist (CAMS) (preferred)
Certified Fraud Examiner (CFE) (preferred) other related industry certification (preferred)
Skills Working knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.

Working knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.

Working knowledge of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Working knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Extensive experience with the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Basic understanding of major…