IT Manager

Hands-on, strategic leader to manage our Web Systems team (Web Sphere), with a primary focus on Web Sphere Application Server infrastructure. Applies technical expertise, operational leadership, and delivery skills to manage a team responsible for designing, implementing, and maintaining enterprise technology platforms. Leads a group of individual contributors and/or team leads with a broad depth of technology skills. Partners with peers and support functions to ensure reliable, secure, and scalable infrastructure aligned with enterprise standards and objectives.

Build and lead a high-performing, inclusive team by attracting talent, supporting development, and fostering a collaborative and accountable culture.

Manage vendor relationships including contract execution, performance oversight, and coordination of support and maintenance activities.

Lead infrastructure projects of moderate to high complexity, ensuring timely delivery and alignment with enterprise priorities.

Support financial planning and management for the domain, including budget tracking and input into investment decisions.

Oversee day-to-day operations and task prioritization, ensuring team execution aligns with business and technology goals.

Collaborate across teams including peers, business partners, and technology stakeholders to deliver infrastructure solutions that meet enterprise needs.

Enhance infrastructure security posture by identifying risks, implementing controls, and maintaining compliance with enterprise standards.

Translate strategic direction into actionable team goals, aligning with broader enterprise technology vision.

Assess and communicate risk associated with infrastructure decisions, providing recommendations to leadership when appropriate.

Drive team engagement through recognition, transparent communication, and responsiveness to employee feedback.

Drive adoption of automation tools and practices (e.g., Ansible, Jenkins) to improve operational efficiency.

Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice

Bachelor's Degree in computer science or a related field, or equivalent experience. (preferred)

Proven experience managing technical teams and enterprise-scale projects (required)

Driving enterprise-wide technology strategy and execution.

Leading large, diverse technical teams and fostering engagement.

Overseeing complex systems, cloud platforms, and service delivery.

Identifying, assessing, and mitigating operational and cybersecurity risks.

Aligning technology investments with business goals and managing domain finances.

Handling complex vendor ecosystems and ensuring value delivery.

Leveraging cloud technologies (e.g. Azure, Google, AWS) to support scalability and innovation.

Understanding business needs and influencing senior leadership.

Driving modernization and adoption of emerging technologies.

Practical experience with Linux, VMware, and automation platforms (Ansible, Jenkins).

Hands-on experience with Web Sphere Application Server.

All Key Bank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

This position is eligible to earn a base salary in the range of $94,000.00 - $ annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please  for a list of benefits for which this position is eligible.

Key has implemented an approach to employee work spaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Key Corp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

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