QA Test Lead; Programmer
Listed on 2026-05-30
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IT/Tech
IT QA Tester / Automation, Systems Analyst, Technical Support, Data Analyst
Location
Hybrid:
Work location & Remote (3 days in office/2 days remote)
2 Metro Tech Center, 5th floor, Brooklyn, NY 11201
Scope of ServicesThe QA Lead will work with the Office of Technology and Innovation (OTI) team and share responsibility for leading all testing modifications for the NYC Design System and rollout across nyc.gov guided experiences due to enhancements, defect fixes, platform upgrades, and software maintenance.
Responsibilities include reviewing requirements for completeness and testability; preparing and coordinating test plans; assigning tasks to other QA analysts; tracking the progress of team members; developing and recording test cases; executing test cases; analyzing and reporting results; and mentoring team members with appropriate tools and OTI processes and standards.
TasksTest Strategy & test plan;
Detailed Test Cases;
Test Scripts;
Traceability matrix;
Test estimates;
Progress reports for test execution;
Defect reports.
- At least 8 years of experience in the field of Quality Assurance with a minimum of 5 years as a QA Lead working with complex enterprise solutions.
- Experience testing public-facing software.
- Experience using SDLC management systems (like Azure Dev Ops, QC, or JIRA) to track and execute test processes. Experience with Azure Dev Ops is preferable.
- Experience with UI test automation tool:
Selenium Web Driver using Java. - Experience in covering requirements with test cases.
- Must be able to assist in validation of technical requirements for integration between system components via real-time and batch data transfers.
- Experience with specifics of functional and compatibility testing of browser-based UI (HTML based).
- Understanding of test task specifics for HTML-based UI vs. desktop applications or thick clients.
- Understanding the purpose and use of test tools for APIs/Web services, like SoapUI or Postman.
- Understanding specifics of various text file formats (CSV, XML, JSON) and their use.
- Understanding the purpose and scope of performance testing process and tools.
- Must be a proficient computer user with experience using standard productivity tools including Microsoft Project, Word, Excel, PowerPoint, and Visio for document development and data preparation/handling.
- Must be able to take strategic direction from executive management and participate in strategic planning activities throughout the project lifecycle.
- Must be able to see tasks through to completion without significant guidance.
- Strong issue resolution and investigation skills.
- Ability to articulate and document the steps taken to resolve an issue.
- Excellent oral and written communication/soft skills and the ability to clearly articulate to all project members and stakeholders; must be a team player.
- Must take initiative, be a decisive decision-maker, and show confidence in decisions made.
- Bachelor's degree in Computer Science, Engineering, or Mathematics.
- Experience in testing mobile native applications.
- Understanding of HTML language.
- Understanding SOA architecture and web-based APIs running SOAP and REST protocols.
- Hands-on experience with SoapUI and Postman including test automation features.
- Understanding of XML data models like NIEM, structure, and use specifics of JSON files and formats.
- Practical knowledge of SQL language, ability to use it in testing tasks.
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