Process & Optimization - Business Tester

Position: Process & Experience Optimization - Business Tester (1125)
Job Title:

Process & Experience Optimization - Business Tester (1125)

Location:

Brooklyn, OH (Onsite at 4910 Tiedeman Rd; potential hybrid based on performance) Duration:
Contract - 4 months Pay Range: $24/hr $24/hr (W2) Job

Schedule:

Monday-Friday, 8:00 a.m.

-5:00 p.m. About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description We are seeking a Business Tester to join our team supporting Commercial Credit Servicing initiatives. The ideal candidate will have experience in commercial banking testing, preferably with Loan IQ, and a proven ability to design and execute business UAT test cases in tools such as JIRA/Xray to validate requirements and reduce implementation risk. Top Qualifications When Reviewing Resumes:
Commercial banking experience, preferably with Loan IQ. Business and system test case execution background. Ability to write Business UAT test cases based on business requirements and experience executing test cases in JIRA/Xray. Position Summary The Commercial Credit Servicing Testing Resource provides dedicated testing support for conversion, upgrade, enhancement, automation, and release activities impacting Commercial Credit Servicing. This role prepares and executes test scripts, documents defects, validates system functionality, and confirms business requirements are met prior to production implementation.

The position serves as a key quality assurance resource within the Commercial Credit Servicing Transformation and Delivery organization, helping increase testing throughput, improve test coverage, and reduce implementation risk. The contractor will partner with Business Analysts, Technology teams, Product Owners, and Operational SMEs to support successful delivery of enhancements, system upgrades, conversions, automation initiatives, and production releases. Responsibilities:
Execute User Acceptance Testing (UAT), functional, regression, and validation testing activities. Prepare, maintain, and update test scripts, scenarios, data, and documentation. Review business requirements, user stories, process documentation, and acceptance criteria to ensure adequate test coverage. Perform end-to-end testing across multiple servicing platforms and applications. Document, track, and retest defects through resolution with proper supporting evidence. Validate that enhancements, conversions, upgrades, and process changes meet documented business requirements.

Support release readiness by confirming testing results and identifying potential implementation risks. Assist in coordinating testing schedules, status updates, and execution progress reporting. Participate in project meetings, defect triage sessions, and testing reviews with cross-functional stakeholders. Execute post-release validation to confirm production performance as expected. Perform other duties as assigned to support accurate and timely completion of testing, requirements, or releases.

Testing Scope:
System conversions. Platform upgrades. Business process enhancements. Automation initiatives. Regulatory and compliance changes. Production defect remediation. Maintain testing evidence and documentation per governance and audit requirements. Identify opportunities to improve testing efficiency, standardization, and QA practices. Required Skills &

Qualifications:

1+ years in testing, quality assurance, business operations, banking operations, or related disciplines. 1+ years in Commercial Banking, Commercial Servicing, Loan Operations, or Financial Services. Experience executing structured test cases and documenting results. Experience supporting UAT or QA activities.

Experience with JIRA, Azure Dev Ops, Quality Center, or similar testing and defect management tools, including Xray preferred. Strong attention to detail with the ability to identify issues, inconsistencies, and defects. Ability to manage multiple testing efforts while meeting deadlines. Strong written and verbal communication skills. Proficiency with Microsoft Excel, Word, and SharePoint. Preferred

Skills:

Familiarity with Loan IQ, Salesforce, nCino, SharePoint, or other enterprise…