Tire & Battery Technician - Automotive
Listed on 2026-06-06
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Position Summary
As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.
What You’ll DoBe a Team Member – Collaborates with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources and mentoring new technicians while communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert – Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality, and Point of Sale systems, phone and in‑person selling techniques.
Be a Techie – Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement by utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training, adapting to new tools and encouraging others to use them.
Be an Owner – Communicates equipment, tools, and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory audit safety and compliance standards, reports TBC complaints, safety hazards, and problems with products/services/work areas, completes paperwork, logs and other required documentation, ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures, identifying member needs, assisting members with purchasing decisions, and resolving issues and concerns.
Be a Talent Ambassador – Acts as a brand advocate by valuing the member’s experience in the TBC area and modeling high quality service and products, developing influencing and inspiring others to work in a style that is respectful, supportive, and team‑oriented, understanding the roadblocks and assisting in training team members.
Core ValuesComplies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and applying the Open Door Policy.
Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers, and business partners, identifies priorities, deadlines and expectations, and communicates progress and information while recommending ways to address improvement opportunities.
Respect the Individual – embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected, and fosters a culture of belonging.
Behaves with integrity – maintains and promotes the highest standards of integrity and ethics, models Walmart values, supports Walmart’s regenerative mission, and acts consistently humbly, self‑aware, honest, fair and transparent.
Serves our customers and members by delivering results while putting the customer first, making decisions based on reliable information and balancing short‑ and long‑term priorities.
Strives for excellence – displays curiosity, takes calculated risks, demonstrates courage and resilience, and drives continuous improvements by adopting new technologies and supporting others through change.
BenefitsAt Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision, and dental coverage.
- Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment and meets or exceeds the…
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