North Face: Store Manager -Brooklyn

Store Manager

What will you do? A day in the life of a Store Manager at The North Face includes the following responsibilities:

• Model exceptional customer service and selling behaviors to create a consumer‑centric in‑store experience.
• Partner with store leaders and associates to meet and exceed sales goals, monitoring progress against key performance indicators.
• Demonstrate brand‑specific service standards and selling behaviors to foster authentic customer engagement.
• Lead all aspects of people management, including recruitment, hiring, onboarding, performance evaluations, promotions, and terminations.
• Shape store culture to align with company values and create a positive team environment.
• Provide coaching, feedback, and training in customer service, product knowledge, brand identity, and operational excellence.
• Assess customer interactions and the overall in‑store experience; resolve escalated customer concerns with professionalism and sound judgment.
• Manage store operations such as scheduling, expense control, loss prevention, audits, and reporting.
• Maintain visual merchandising standards and inventory through proper shipping and receiving procedures.
• Support store marketing events and community engagement initiatives to drive traffic and brand awareness.
• Promote accountability, creativity, and continuous learning by sharing best practices and encouraging collaboration.
• Uphold company policies, safety standards, and operational procedures.
• Practice inclusive leadership that honors diverse backgrounds, skill sets, and lived experiences, reflecting VF Values and brand identity.

What do you need to succeed? 3–5 years of related professional/retail management experience, a high school diploma (associate’s degree preferred). Foundational skills include:

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication; ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Physical ability to stand, move, bend, reach, and lift light to moderate weight for extended periods.

Hiring Range: $80,000.00

USD – $USD annually
Incentive Potential: Eligible for additional compensation awards, including an annual incentive plan, sales incentive, or commission.

Benefits: VF Corporation offers a comprehensive benefits program covering medical, dental, vision, retirement, and other employee programs. Detailed information will be provided during the hiring process.

At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

If you require accommodations during the application process, please contact  VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.