Director, Oncology Pharmacy, Investigational Drug Services and Infusion Operations

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Job Description Christiana Care  is seeking an experienced and innovative pharmacy leader to provide strategic, operational, financial, and quality leadership for Oncology Pharmacy, Investigational Drug Services, Ambulatory Infusion Services, and Medication Access Services. This role is responsible for ensuring safe, effective, patient-centered, timely, and financially sustainable medication-use practices across the continuum of oncology and infusion care. The Director provides integrated leadership for medication-use operations, investigational drug services, infusion services, and medication access programs and serves as a key partner to physician leadership, clinical research, nursing, pharmacy, finance, patient access, information technology, revenue cycle, and operations leaders.

This position is instrumental in advancing Christiana Care's oncology and infusion services through operational excellence, strategic growth, clinical integration, and continuous quality improvement. Principal Duties and Responsibilities Operational Leadership
• Direct the operational performance of ambulatory oncology and infusion pharmacy services, including medication preparation, dispensing, distribution, inventory management, staffing, scheduling, workflow optimization, and resource allocation.
• Provide leadership and oversight of Medication Access Services supporting infusion operations, including prior authorizations and medication access functions necessary to ensure timely initiation and continuation of therapy.
• Collaborate with nursing and service line leadership to optimize infusion center capacity, patient throughput, chair utilization, treatment timeliness, patient flow, and patient experience.
• Establish, monitor, and improve operational, quality, access, service, and financial performance metrics for assigned services.
• Lead Investigational Drug Services supporting oncology and other clinical research programs, ensuring efficient and reliable clinical trial operations.
• Oversee investigational medication management throughout the study lifecycle, including protocol review, activation, receipt, storage, preparation, dispensing, accountability, documentation, audit readiness, returns, and destruction activities.
• Partner with investigators, research administration, clinical research teams, nursing leadership, and pharmacy stakeholders to support successful clinical trial activation and ongoing operations. Clinical Integration and Collaborative Leadership
• Partner with oncology providers, clinical pharmacy specialists, inpatient pharmacy leaders, and nursing leadership to promote evidence-based medication use, treatment standardization, formulary management, and implementation of oncology treatment protocols.
• Collaborate across inpatient and ambulatory settings to ensure continuity of care and consistent medication-use practices throughout the health system.
• Work closely with Pharmacy Informatics, Information Technology, medical staff, and nursing leaders to optimize Epic Beacon and related oncology medication-use workflows.
• Collaborate with pharmacy leaders responsible for sterile and non-sterile compounding operations and USP , , and compliance to ensure enterprise standards are maintained across oncology and infusion pharmacy services. Strategic Growth and Financial Management
• Develop and execute strategic and operational plans to support growth, patient access, quality outcomes, caregiver engagement, service excellence, and financial performance.
• Maintain accountability for operating and capital budgets, financial performance, and strategic resource management within assigned areas.
• Partner with Supply Chain, Finance, Revenue Cycle, and Patient Access teams to…