IT Support Analyst Intern: Windows 11 & Hands-On Projects
Listed on 2026-05-29
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IT/Tech
IT Support, HelpDesk/Support
Description
Job Title: IT Support Analyst
2026 Summer Intern - Information Technology
Location: Onsite
Program Duration: June 1, 2026 - August 14, 2026 (10 weeks)
About Justrite Safety Group
Justrite Safety Group is a growing family of industrial safety companies dedicated to protecting workers, workplaces, and the environment. We design and manufacture industry-leading safety solutions used across manufacturing, laboratories, warehouses, and industrial facilities worldwide.
Our teams are united by deep safety knowledge, operational excellence, and a shared commitment to protecting people, property, and the planet.
Internship Program Overview
The Justrite Safety Group Summer Internship Program is a high-impact, project-based experience designed to develop the next generation of leaders in industrial safety manufacturing.
Interns are not observers...they are key contributors. Each intern is assigned a capstone project tied to real business priorities and works closely with experienced leaders, high-potential mentors, and cross-functional teams.
This program is intentionally designed to:
- Deliver measurable business impact
- Provide exposure to industrial manufacturing and safety solutions
- Develop professional and leadership skills
- Create a pipeline into future full-time and leadership development opportunities at Justrite Safety Group
Top-performing interns may be considered for full-time roles or future leadership development programs upon graduation.
Position Summary
You will have the opportunity to understand how technology benefits our business, as well as have an opportunity to fulfill IT requests from end users and implement solutions when technology doesn't work as expected. You will be interacting with many Justrite end users from around the world in our different locations and providing excellent customer service and IT support to these users.
You will be involved in various IT projects, such as upgrading our users from Windows 10 to Windows 11 and refreshing outdated equipment.
Key Responsibilities
Responsibilities will vary by function but may include:
- Assist the IT Service Desk team by delivering IT support and excellent customer service to our end users
- Assist in diagnosing break/fix tickets that come into our ticketing system
- Provide hands on and remote support for hardware, software and printers
- Image and deploy new Windows 11 laptops
- Install, uninstall and upgrade software
- Onboard new hires and offboard employee exits (network accounts, permissions, equipment, etc)
- Use MS Teams to chat and call end users, perform screen sharing sessions to resolve IT issues remotely
- Actively work all IT tickets in your queue and keep the end user updated on the progress of their tickets by updating your tickets on a regular basis
- Attend team meetings and work with the Director of IT Operational Excellence when needed
- Learn various IT tools and platforms such as:
Active Directory, RDS, telephony, VPN, Windows Server, Remote Control, SharePoint, Teams, Outlook, etc. - Deliver a comprehensive presentation to management and executives at the end of the summer
What You'll Gain
- Real-world experience in industrial safety manufacturing
- Direct exposure to experienced professionals and industry leaders
- Mentorship from a high-potential employee focused on your development
- Hands-on problem-solving and project ownership
- Professional development in communication, analysis, and presentation skills
- Insight into career paths within Justrite Safety Group
Qualifications / Requirements
- Currently pursuing a Bachelor's or Master's degree in a relevant field
(Information Technology, or related discipline)
- Strong analytical, organizational, problem solving and communication skills
- Ability to work independently and collaboratively
- Curiosity, initiative, and interest in industrial manufacturing or safety solutions
- Proficiency in Microsoft Office (Excel, PowerPoint, Word); additional tools a plus
What We're Looking For:
- Current undergraduate student in their Junior or Senior year studying Information Technology, Information Systems, Computer Science, etc.
- Strong interest in Information Technology
- Have a good knack of being a good troubleshooter with common IT issues in…
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