Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member — Collaborates with team members to fulfil sales and service requests educating other associates on tools, tasks, resources, and mentor new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert — Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, tire pressure monitoring systems, product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
• Be a Techie — Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
• Be an Owner — Communicates equipment, tools, and supplies needs to TBC Lead; tracks and monitors returns and special orders; operates cash registers; processes transactions; performs hands-on work in the physical area; maintains accurate inventory, audit, safety, and compliance standards; reports TBC complaints, safety hazards, and problems with products, services, and work areas; completes paperwork/logs and other required documentation; ensures merchandise is packaged, labeled, and stored per company policies;
  
  identifies member needs, assists with purchasing decisions, and resolves issues and concerns.
• Be a Talent Ambassador — Acts as a brand advocate by valuing the member experience in the TBC area, modeling high-quality service and products, and developing, influencing, and inspiring others to work in a respectful, supportive, and team-oriented style.

Compliance and teamwork — Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; communicates progress and information; adapts to change and learns from feedback.

Respect the Individual — Embraces differences, creates a workplace where associates feel seen, supported, and connected; works as a team to build strong relationships; communicates with impact, energy, and positivity; helps to attract and retain talent; supports development and mentoring of others.

Act with Integrity — Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.

Serve our Customers and Members — Delivers results with the customer first in mind; makes decisions based on reliable information and balances short- and long-term priorities; considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.

Strive for Excellence — Displays curiosity, willingness to learn, takes calculated risks, and demonstrates courage and resilience; drives continuous improvements and supports others through change by adopting new technologies and skills.

Primary

Location:

13360 Cortez Blvd, Brooksville, FL , United States of America

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

-Health benefits include medical, vision, and dental coverage

-Financial benefits include 401(k), stock purchase, and company-paid life…