Liquor Store Manager II

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Liquor Store Manager II

This role will effectively lead, manage, and develop overall stand-alone liquor store operations and associates to execute best practices and maximize sales and profitability. Responsible for the profit and loss (P&L) for their store and must use leadership and merchandising skills to manage product levels and make sound business decisions by creating a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality, and neighborhood partnerships.

Percent Of Responsibilities

Responsibility

% Of Time

Store Leadership

Leads and empowers teams to deliver a great shopping experience for customers in alignment with the company’s vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Demonstrates and role models exceptional customer service, exceeding customer expectations. Ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner to promote the company image as a service-oriented operation.

Establishes and maintains a professional working relationship with customers, associates, vendors, suppliers, and regulatory agencies.

40%

Financial Leadership

Oversees the financial budget, in-stocks, inventory, shrink, and expenses including labor and supply management and cash control with a high level of integrity, urgency, and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning for associates. Reviews P&L for opportunities to determine areas for improvement and communicates findings, store status, and plans of action with district manager.

40%

Associate Leadership

Recruits, interviews, and hires the best-qualified applicants through proactive and consistent recruitment techniques within company-established compensation guidelines. Ensures new associates receive proper orientation and training and conducts regular evaluations of direct and indirect reports. Manages, supports and develops associates through feedback, praise, and recognition. Ensures adherence to all state and federal employment laws and company policies and procedures through partnership with human resources and legal department support staff.

Assists in addressing performance issues or recommending separation when necessary.

20%

Disclaimer

Performs other job-related duties as assigned.

Required Education

Course of Study

High School / GED

Diploma

Preferred Education

Preferred Education

Course of Study

Language Requirements

Language(s) Required

English

Language(s) Preferred

English and Spanish

Relevant Experience

Supervisory Experience

3-6 yrs minimum

1-5 yrs minimum

Knowledge, Skills & Abilities Required

• Must be at least 21 years of age.
• Proven experience in a SEG lead position; or one (1) year management or supervisory experience in supermarkets, retail, restaurants, hotels or general business.
• Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
• High standard of integrity and reliability.
• Demonstrated strong customer service skills, effectively addressing customer issues, and controlling business impact. Proficient with computer applications used in effectively operating the department.
• Knowledge of liquor, wines, and beers.
• Exceptional interpersonal, motivational, customer service, and communication skills.
• Alcohol Compliance Training

Retail - Location Management:
Physical Demands:
While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual…