Retail Supervisor-COASTAL WAY

Description

Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

• Attract, hire, develop, inspire, and retain top talent.
• Lead as manager on duty when scheduled to address customer experience, vendor relationships, or maintenance issues.
• Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
• Perform opening and closing routines including bank deposits, receipt of shipment, and interpretation/dissemination of company directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback and recommendations to managers.
• Lead exceptional in-store customer experiences through selling behaviors rooted in Our Values and elevated product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.
• All store positions require physical activity, including standing, walking, reaching, and lifting. Associates may climb ladders, lift, reach, bend, and kneel to obtain products and maintain store appearance. Lift 10 pounds consistently and up to 50 pounds.
• Maintain a safe, clean, and engaging experience by adhering to safety standards and expectations.
• Maintain our values, policies, and procedures.

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a supervisory role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including evenings, weekends, and holidays.

• High school diploma, GED certificate, or Relevant Work Experience

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Bath & Body Works associates are the heart of our business. That’s why we offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to earned wages through Daily Pay. This optional benefit allows access to pay when you need it daily, weekly, or when a need arises.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
• 40% merchandise discount and free product.
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates. Plus health, dental, vision and life insurance options for full-time associates.
• Paid time off and additional family benefits including paid maternity and parental leave.
• Visit  for more details.

The above statements describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with state and local laws. See local fair chance ordinances for details. We are an equal opportunity employer and we do not discriminate based on race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status.

We provide reasonable accommodations for associates and applicants with disabilities. We hire individuals authorized for employment in the United States.

Application window will close when all vacancy/vacancies are filled.

Category:
Store:
Management