Freight Flow Associate

Position Summary

What you’ll do:

Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.

Operates forklift following company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.

Completes work assignments and priorities using policies, data, and resources while collaborating with managers, coworkers, customers, and other business partners to identify priorities, deadlines, and expectations. Carries out tasks, communicates progress, determines and recommends ways to address improvement opportunities, and adapts to and learns from change difficulties and feedback.

Receives stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow following company policy and procedures for utilizing equipment appropriately, merchandising, working inventory exceptions, correcting shelf capacities, and completing and retaining required paperwork, logs, and other documentation.

Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self‑service technology, assisting with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.

Maintains safety of the facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following company steel standards, and correcting and reporting unsafe situations to management.

Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out‑of‑date goods, setting up cleaning and organizing product displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise, following sanitation and food safety regulations, and monitoring the area for shrink, security, and safety risks.

Ensures club pickup orders are filled by assisting with picking club pickup orders throughout the day and staging them, ensuring products are selected and staged according to company policy and procedures, ensuring merchandising associates pick orders within acceptable time frames and are staged properly, and performing occasional audits for accuracy.

Handles inventory moves and displays goods in safe and correct ways, tracks goods, maintains in‑stock levels and controls shrinkage in a timely manner, reports poor inventory practices and low in‑stock levels in assigned areas, and uses inventory tools and equipment safely.

Operates and maintains forklifts safely and correctly, reports poor or unsafe conditions or practices in assigned areas, and informs management when forklifts are not in proper working order.

Proactively identifies customers who need help, actively engages them, assists with technology services and items, models and helps others with technology services, identifies shrink opportunities and problems with products, services, and work areas, and takes steps to fix the problem. Properly maintains equipment and ensures products are organized and stocked correctly, promptly fixing any problems.

Respect the Individual:
Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; and helps attract the best talent.

Respect the Individual:
Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.

Respect the Individual:
Strengthens the team by helping develop and mentor others, recognizing others’ contributions and accomplishments.

Act with Integrity:
Maintains and promotes the highest…