Customer Service Representative

• Schedule:
  
  Monday-Friday, 8am-5pm
• Pay rate:$19-$20/HR
• Health benefits after 30 days
• Paid weekly
• Casual dress code

• Manage large amounts of incoming/outgoing calls (medical offices, courthouses, law firms, etc.)
• Obtain legal/medical records requested by clients and providing status updates
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts
• Resolve customer complaints via phone, email, and mail

• Minimum of 2 years call center experience
• Must have experience working with Microsoft Word and Excel
• Data entry skills and the ability to multi-task

People Share provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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