IXp Intern - Product Management, Digital Platforms & AI

SAP Ixp Intern
- Product Management, Digital Platforms & AI

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it's the foundation for a career built on connection, creativity, and impact.

Location:

Hybrid
- Newtown Square

Expected start date:
April 2026

Working hours:

Full time 40 hrs./week

As a Product Management Intern within the Digital Platforms team, you will be at the forefront of the Agentic AI revolution. You will support the "Build & Run" operations for SAP's premier digital properties—including  You will support our teams as we transform our digital platforms to AI-driven, autonomous experiences. This role is designed for a high-potential individual who wants to master the intersection of Enterprise Mar Tech, SAFe Agile delivery, and Generative AI integration.

• Prompt & Experience Engineering:
  Support the refinement of RAG (Retrieval-Augmented Generation) workflows by documenting client needs and helping technical teams tune AI responses for accuracy and brand voice
• Digital Platform Orchestration:
  Coordinate production schedules ensuring assets meet SAP's high standards for quality, governance, and metadata accuracy
• Data-Driven Insights:
  Utilize Analytics to track the performance of new capabilities
• AI Operations Support:
  Assist in the deployment and monitoring of SAP Joule and Adobe AI Assistant across the digital ecosystem to automate B2B buyer journeys and content supply chains
• Agile Value Delivery:
  Actively participate in SAFe (Scaled Agile Framework) ceremonies. Help manage the Team Backlog, focusing on user stories related to AI-driven personalization and "segmentation-of-one" strategies
• Responsible AI Governance:
  Assist in audits to ensure all digital AI features adhere to SAP's Responsible AI global standards, focusing on data privacy, transparency, and bias monitoring
• Digital Transformation:
  Support SAP's roll out of industry leading Marketing technologies including the Adobe Suite (AEP)

We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Education:

currently pursuing a degree in Marketing Tech, Data Science, Computer Science, or Digital Transformation

Eligibility:
Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program

Core Skills & Qualifications

• Methodology:
  Basic understanding of Agile/Scrum or SAFe 6.0. Knowledge of how "Sprints" move a product from vision to reality
• AI Fluency: A strong desire to learn the mechanics of Large Language Models (LLMs), Vector Databases, and Agentic Orchestration
• Platform Literacy:
  Familiarity with the Adobe Experience Cloud (AEP, AEM, Target, or Analytics) or similar enterprise-grade CMS/MAP
• Technical Tools:
  Proficiency in Jira/Confluence for workflow management and Figma for reviewing AI-prototype UX designs
• Communication:
  Ability to translate business concepts into clear technical requirements working with diverse stakeholder groups

We are looking for an intern who brings more than just basic office skills:
Digital mindset, Innovative thinker, and Technically Savvy. Drive for knowledge and relationships building. Proactive and eager to jump in. Exceptional organizational and planning skills and a proven ability to multi-task. Excellent communication, customer service, and collaboration skills. Attention to detail with an emphasis on accuracy and quality. Ability to prioritize effectively to manage multiple projects, including numerous deliverables. Experience working in a team environment as well as independently.

Ability to collaborate across teams globally. Ability to complete tasks in a timely manner. Strong desire to learn along with professional drive. Willingness to acquire new skills to meet evolving needs. Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint. Basic knowledge of design principles and commonly used tools. Basic understanding of Web production tools and content management systems.

Cognitive Empathy:
Understanding how AI agents interact with humans and the ability to map those "conversational" journeys. Prompt Engineering:
The…