Operations ​/ Scheduling Supervisor

SYNERGY Home Care of the Mainline is hiring for a Full-Time Operations / Scheduling Supervisor at our Broomall Office Monday-Friday.

This is a leadership position for someone who is looking to advance in their career.

Salary:
45,000 – 55,000 (Includes extra On-Call Pay) + Bonuses

• Schedule caregivers with clients and communicate to all parties
• Client and caregiver documentation in scheduling software
• Respond to questions regarding client and caregiver schedules
• Confirm and update caregiver availability, credentials, and care notes
• Lead Applicant to Employee 2nd interview & on-boarding process
• Full HR cycle duties (phone screening, interviewing, coordinating paperwork, etc.)
• Maintain calendars, schedule appointments, and lead office staff meetings.
• Support team by managing and completing operations tasks
• Handling all inbound calls, greeting walk-ins, applicants, etc.
• All duties having to do with the operations of the business
• Design and implement office policies by establishing standards, procedures, and making necessary adjustments.
• Keep management informed by reviewing and analyzing special reports, summarizing information and trends.
• Distributes payroll & coach employees through their challenges
• Process improvement projects
• Rotate On-Call – 2 nights per week, and 2 weekends per month. Extra compensation for on-call pay.

• Staffing experience preferred but not required
• Administrative writing skills
• Microsoft office skills
• Professionalism
• Verbal communication
• Team orientated

• Computer and tech savvy
• The ability to multitask
• The ability to manage employee challenges and not getting flustered