Assistant Manager: Product Sales & Services

Date:
Sep 10, 2026

Location:

Vail, CO, US

Company:
Vail Mountain

Shift Type:
Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Service is the foundation of everything we stand for at Vail Resorts, and our Product Sales team is no exception in creating this experience of a lifetime. Responsible for managing product and service sales operations, Product Sales Managers are devoted leaders committed to staff development and enhancing the guest experience.

• Starting Wage: $57,784.00 - $64,064.00
• Employment Type:
  
  Winter Seasonal 2026/2027
• Shift Type:
  Full Time hours available
• Minimum Age:
  At least 18 years of age
• Housing Availability:
  No

• Seasonal remote role:
  Lead product sales operations in Telluride during the winter season.
• Oversee all product sales operations, including but not limited to hiring, scheduling, training, payroll, budgeting, inventory, and equipment, while collaborating with other business departments as necessary.
• Prepare monthly labor and operating expense recaps.
• Hire and train necessary leadership roles for in-person operational oversight, including but not limited to leads and advanced agents.
• Manage team performance and behavior by providing meaningful feedback and direction, including recognition, performance development, or escalation when necessary.
• Conduct weekly one-on-one meetings with leads and advanced agents.
• Hold monthly meetings with frontline agents focused on support and development needs.
• Provide daily communication and support.
• Be available via Teams, Outlook, and phone from 8:15 AM to 4:45 PM MST to maintain quality product sales and guest service, assisting with questions, comments, and complaints, and ensuring timely resolutions.
• Conduct morning meetings via Teams on your weekly schedule.
• Support Partnership with Telluride:
• Participate in leadership forums to provide feedback and input on operations, training, and continuous improvement opportunities.
• Hold bi-weekly touchpoints with the Telluride Leadership team to ensure our team is meeting their needs and to receive information on local events that may impact business needs and volume.
• Bi-monthly check-ins, or more frequently as needed, to support the team and business.
• Maintain knowledge of and adhere to all applicable laws, regulations, and company policies.
• Perform other duties as assigned.

• High School Diploma or GED equivalent required; some college preferred.
• Ability to travel to and from Telluride.
• 3-5 years of supervisory experience in a related field preferred.
• Strong computer skills, including proficiency in Microsoft…