Operations Manager

Job Details

Job Location s: US-LA-Broussard. Category:
Operations Management. Position Type:
Regular Full-Time. Work Schedule Status:
On-Site. Position : .

Acuren is seeking an Operations Manager for operations in Lafayette, LA. The Operations Manager is responsible to plan, deliver and promote services that meet client needs within a specific regional or geographical location in a manner that complies with safety, quality and financial goals, while providing strategic solutions to clients that enhance Acuren’s position as a trusted business partner and reduce their costs to operate.

• Support the efficient and profitable delivery of technical services within a specific geographic or technical service area by:
  • Hiring, retaining and managing the performance of staff who possess the necessary technical and safety qualifications to perform the available work;
  • Appropriately scheduling manpower and ensuring consumable, equipment, fleet resources are available, maintained in good condition, and regularly audited;
  • Ensuring compliance with company specific safety and quality programs and the appropriate use of procedures and administrative controls;
  • Preparing price estimates for complex and detailed work packages;
  • Performing regular site visits to engage technical staff in field and ensure projects are on schedule and within scope;
  • Approving technical training recommendations;
  • Ensuring appropriate policies and procedure are in place and support ongoing service improvements;
  • Providing oversight to administrative functions to ensure accurate and efficient completion of
• Manage financial performance by:
  • Providing ongoing oversight and analysis of monthly financial reports, and monthly billable time reports, making necessary adjustments;
  • Reviewing and approving operational expenses, DTRs and expense submissions;
  • Participating in the development of operational and capital budgets;
  • Defining limits of authority with staff to ensure wise decisions are made with respect to the company resources;
  • Effectively managing resources including facilities, vehicles, and equipment to ensure safe, secure, cost-effective and reliable use.
• Ensure Service Excellence & Perform Business Development including:
  • Collaborating with other Acuren leaders to build and develop client relationships based on the provision of exceptional service and ethical business practices;
  • Engaging productively with existing and new clients to expand regional service offerings;
  • Improving value of services offered and demonstrating innovative technology to customers;
  • Utilizing site specific metrics to improve productivity and improve customer service;
  • Seeking clarification of the client's expectations, clearly defining work-scopes, monitoring project execution and verifying customer satisfaction.
• Other work duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Strong managerial skills with the ability to interact effectively with staff at all levels;
• Excellent communication, interpersonal and analytical skills;
• Proficiency in use of Microsoft Outlook, Word, Excel and PowerPoint;
• Excellent problem solving and conflict resolution skills to manage difficult customer interactions;
• Strong organizational and prioritization skills;
• Consistently demonstrates their understanding of, and compliance with, responsibilities under the provincial Occupational Health and Safety Acts and Regulations, and Acuren Safety and Quality Management Systems, policies and procedures.

EDUCATION:

• Bachelors degree in relevant field, supplemented by a minimum of 8 years of operational experience in an industrial/technical environment, 3 years of which is supervisory.
• NDT or other technical Certifications are preferred, as is knowledge specific to the technical field of assignment.

• Competitive Salary
• Medical, dental, and supplemental insurance
• 401K Plan
• Paid Holidays
• Paid Time Off

• Travel may be required.

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of…