AR Cash Applications Specialist

Job Description

• Apply customer payments daily (ACH, wire, credit card, lockbox, checks) to the appropriate invoices in the ERP system, ensuring accuracy and completeness.
• Download and reconcile bank activity to daily cash receipts; prepare cash posting batches and supporting documentation.
• Research and resolve unapplied cash, short pays, overpays, duplicate payments, and other variances; coordinate with customers and internal stakeholders to obtain remittance details.
• Process and reconcile lockbox files, EDI remittances, and customer portals as applicable.
• Maintain accurate records of cash application, adjustments, and account activity; ensure proper audit trail and adherence to internal controls (e.g., segregation of duties).
• Support AR aging accuracy by clearing misapplied payments and ensuring invoices are properly matched.
• Prepare and post approved adjustments (write‑offs, discounts, deductions) in accordance with policy; route items requiring approval to appropriate owners.
• Assist with month‑end close activities, including cash reconciliation, reporting, and support for AR‑related journal entries as assigned.
• Respond to internal and external inquiries regarding payment status, account balances, and remittance applications.
• Identify opportunities to improve cash application efficiency and accuracy; support process documentation and standard work.
• Support special projects such as ERP upgrades, bank transitions, lockbox implementations, and automation initiatives.
• Contribute to reducing Days Sales Outstanding (DSO) through timely and accurate cash application.
• Utilize Microsoft Excel to analyze and manage data, including VLOOKUP/XLOOKUP, pivot tables, INDEX/MATCH, and other functions.

• Associate’s degree in Accounting, Finance, or Business preferred or equivalent hands‑on experience in cash application.
• 2+ years of experience in cash application, accounts receivable, or high‑volume payment processing.
• Strong understanding of cash application processes, including payment posting, reconciliation, and handling unapplied or misapplied cash.
• Experience working in ERP/accounting systems and/or lockbox platforms (e.g., SAP, Oracle, Net Suite, Microsoft Dynamics).
• Advanced Microsoft Excel skills (lookups, pivot tables) with the ability to work efficiently with large data sets.
• High attention to detail with strong analytical and reconciliation skills, including experience leveraging tools (including AI).

All your information will be kept confidential according to EEO guidelines.

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