Family Partner Job Brownfield area,Texas USA,Social Work

Role Overview

The Family Partner is an experienced parent of a child or children with serious emotional disturbance who provides peer mentoring and support to the parents or primary caregiver of children in services at WTC who are receiving a specific service package.

Responsibilities

Will provide mentoring to parents of children in services with WTCMHMR. Mentoring may include support, tips on parenting, the ability to listen, and some education.

Will work closely with the Case Manager to identify deficits in resources needed by the family or problems that the Case Manager may need to address with the family.

Will co‑lead the Parent Support Group at the local site with the Case Manager and assist the Case Manager in leading the group.

Will become an advocate for the parent with WTCMHMR as needed. This includes open, regular communication with the Case Manager on a scheduled basis.

Will attend local CRCG meetings if requested by the Case Manager on a case‑by‑case basis only.

Will complete progress notes for each face‑to‑face or telephone visit with any consumer of WTCMHMR that he/she represents in this capacity. The progress note will be completed within 24 hours and given to the Case Manager.

Will keep a log of time spent with each parent, mileage to and from the meeting place, and the topic covered. The Family Partner will submit the log to the Case Manager on the last day of each month; the case manager will discuss the progress with the Director of MH Services.

Will practice confidentiality with all information relating to the consumers he/she serves through this arrangement.

Will report suspected or witnessed abuse/neglect immediately, following WTC policies and procedures. The employee will also report abuse and neglect as outlined in WTC policies and procedures.

Will comply with all WTC policies & procedures related to Corporate Compliance involving Medicaid, Medicare, and/or other pay sources, ensuring accurate and correct documentation for service reporting and timely reporting of suspected fraud to the Center CEO.

Must take, pass, and maintain all mandated training components.

Essential Work Behaviors

All employees are expected to comply with all West Texas Centers (WTC) Policies and Procedures, including but not limited to the following:
- WTC Code of Conduct Policy and reporting requirements
- WTC Corporate Compliance Policy
- Abuse, Neglect & Exploitation Policy
- Standards for Employees Policy
- Property and Equipment Policies
Staff will establish and maintain effective work relationships with individuals served and their families, supervisors, co‑workers, and visitors by demonstrating cooperative, courteous, and respectful behavior.
Staff will adhere to rules outlined in the Confidentiality Statement signed by the employee and follow Information Services policy/procedure guidelines related to security and accountability as a user of WTC network and software application technology.
All team members will promote and ensure safety guidelines are followed for the work environment by maintaining clean, neat, organized, and safe work areas, reporting and correcting safety concerns and hazards, and utilizing universal precautions when handling blood and body fluids.

Driving Requirements

Team members must have and maintain a driving record that is acceptable for insurability through the Center's insurance carrier. Staff must maintain a safe, inspected and road‑worthy vehicle and have a valid Texas Driver's License. Staff must notify the supervisor immediately of any driving violations or citations received from law enforcement with no evidence of failure to report.

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