Pest Control Specialist

INSIGHT PEST SOLUTIONS

Equal Opportunity Employer All qualified applicants are encouraged to apply, regardless of race, color, religion, national origin or ancestry, sex, disability, or age.

We are a privately‑owned pest control company that exhibits exceptional customer service, innovative training for technicians, cutting‑edge service technology, and an environment that enables our people to develop themselves. As a fast‑growing company, there are new opportunities for growth and advancement around every corner. We seek out competent individuals that are the best and the brightest personalities to ensure that our customers and employees know how important they are.

This position reports directly to the Service Manager of the branch located in Indianapolis, IN.

Prior experience in Pest Control and sales experience is a plus but not required. We will provide comprehensive classroom and field training to ensure you feel capable and confident to excel in your position. The company administers our Training Program. If you’ve got a strong work ethic and have excellent customer service skills, we will ensure you’re provided with every resource necessary to succeed.

This position is focused on the organization’s main goal for sustainability, which is selling new services and re‑selling the value of existing clientele. Through inspections, estimates, new sales, and service itself, these individuals influence customer attrition and new customer growth.

• Regular interaction with customers to troubleshoot problems and communicate the details of the service
• Be able to work outdoors for most of the day
• Be able to lift at least 50 lbs
• Be able to crawl/kneel and/or fit in tight spaces
• Be able to apply liquid treatments to the soil
• Some drilling, trenching, and basic cleanup after a job would be required
• Data entry and documentation into mobile devices for services performed
• Flexible to work Monday‑Saturday during the summer season

• High School Diploma or equivalent
• Excellent communication skills
• Attention to detail
• Ability to read and understand simple documents regarding safety, regulatory or protocol standards
• Basic mathematical skills
• A talent for solving practical problems and effective reasoning
• Take and pass a series of exams as part of a New Hire Training
• Clean driving record
• Pass a background check
• Pass a drug screen

This position will be trained by Insight’s online University Program, monitored by the Service Manager and Lead Technician, with ongoing support and supervision. This position is expected to ensure the quality of all customer relations in a courteous, respectful, and friendly manner. This commitment is to guarantee continuous improvement of services from us, to facilitate this endeavor.

All candidates must either have an existing license/certification or acquire one with company training assistance.

At Insight Pest Solutions, we truly value our employees and consider them part of our professional family. We offer a comprehensive employee benefits package designed to protect employees and their families. Benefits include:

• Life Insurance
• Accidental Death and Dismemberment
• Critical Illness
• Dental
• Vision
• Major Medical

All employees working 30 hours or more per week are eligible for benefits. Benefits begin the first of the month following 60 days of employment. Insight offers two different plan options through Aetna.

Eligible employees receive paid time off: five days after one full year of employment. Insight complies with state sick time laws. After one year, employees also receive holiday pay for the following observed holidays:
New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.

Seasonal Review – seasonal review period ends at the close of the summer.

We believe that customer service is not a department but everyone’s job. When this service is performed to a standard of excellence and with a great attitude, everyone wins.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. However, the above statements are intended to describe the general nature of the work being performed by employees. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.