Tier 2 Technical Support

Overview

Description

• Hardware Deployment:
  Imaging, configuring, and deploying new laptops, desktops, and mobile devices.
• Data Migration:
  Migrating user data, profiles, and settings from old hardware to new equipment.
• Peripheral Setup:
  Installing and configuring peripherals such as monitors, docking stations, printers, and scanners.
• Troubleshooting:
  Diagnosing and resolving hardware, software, and connectivity issues during the migration process.
• Asset Management:
  Updating hardware inventories, documenting equipment deployment, and ensuring old assets are returned for disposal or refurbishment.
• Site Support:
  Traveling to different office locations or job sites to perform on-site, in-person support.

• azure
• intune
• refresh
• mdm

• azure
• intune
• refresh
• mdm

• Experience: 1+ years in an IT Field Technician, Service Desk, or similar role.
• Technical Knowledge:
  Strong understanding of Windows 10/11, Active Directory, and PC hardware components.
• Imaging Tools:
  Experience with imaging software to push standard company loads to new computers.
• Technical Skills:
  Ability to troubleshoot basic network connectivity (LAN/WAN).
• Physical Requirements:
  Ability to handle physical requirements of the job, such as moving, lifting, and setting up equipment.
• Soft Skills:
  Strong attention to detail, teamwork, and effective communication, as the role involves working with non-technical employees.

Intermediate Level

This is a Contract to Hire position based out of Brownsburg, IN.

The pay range for this position is $25.00 - $35.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:
This is a fully onsite position in Brownsburg, IN.

Final date to receive applications:
This position is anticipated to close on Feb 19, 2026.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.