IT Intern; Summer

Position: IT Intern (Summer)
Description
End User Services / Asset & Device Operations

Position Overview
We are seeking a highly organized and dependable IT Intern to support day-to-day operations within our End User Services and Asset Management team. This is an entry-level, hands-on role focused on device logistics, lifecycle management, and basic systems administration tasks.
This role will work closely with Tier 2 IT support staff and provides the opportunity to gain exposure to real-world IT troubleshooting and enterprise systems in a fast-paced environment.

Key Responsibilities
Device Shipping & Receiving
- Receive incoming IT equipment and verify shipments against packing slips
- Apply asset tags and maintain accurate inventory records in Service Now
- Prepare and ship equipment to employees using standard shipping processes
- Track devices through the full lifecycle from receiving to deployment
Device Lifecycle & Refurbishment
- Wipe and prepare returned devices for redeployment (Windows and mobile)
- Inspect, clean, and stage devices for reuse
- Fulfill requests for the internal employee refurb program via Service Now tickets
- Package and ship refurbished devices to employees
System Cleanup & Basic Administration
- Remove devices from systems such as Microsoft Intune, Screen Connect, and other endpoint tools
- Maintain accurate device records across systems
- Support standard device retirement and redeployment workflows
Ticket & Process Support
- Manage and update Service Now tickets related to device requests and returns
- Ensure all work is documented clearly and accurately
- Coordinate with internal teams on device shipments and recovery
Learning & Development
- Shadow Tier 2 IT technicians to learn real-world troubleshooting workflows
- Gain exposure to device provisioning, endpoint troubleshooting basics, and enterprise IT systems
- Assist Tier 2 staff with basic troubleshooting tasks as skills develop
Required

Skills & Qualifications
- Strong organizational skills and attention to detail
- Ability to follow structured processes consistently
- Reliable and able to manage repetitive tasks
- Willingness to learn and strong work ethic
- Comfortable handling physical equipment
What You'll Gain
- Hands-on experience with enterprise IT operations
- Exposure to real troubleshooting alongside Tier 2 staff
- Understanding of device lifecycle management at scale

- Experience with tools like Intune, Service Now, and remote support platforms
Job Type & Location
This is a Contract to Hire position based out of Brownsburg, IN.
Pay and Benefits
The pay range for this position is $16.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Brownsburg,IN.
Final date to receive applications
This position is anticipated to close on Jun 13, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is…