Warranty Clerk

Warranty Clerk

Our company has an outstanding opportunity for a results-focused, highly driven and experienced Warranty Clerk Assistant. The Warranty clerk Assistant works along side the Warranty Clerk to prepare, record and submit warranty claims.

• Assists submitting warranty claims on a timely basis for each franchise or distributor
• Assists in processing all warranty paperwork to ensure proper documentation.
• Assists in verifying criteria required by factory or distributor
• Assists in reconciling all warranty receivables with payments through the appropriate accounting schedule.
• Assists posting credits on computer.
• Assists resubmitting all rejected claims promptly or receives authorization to write them off.
• Assists following up on payment of outstanding claims.
• Assists tracking warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
• Assists arranging for parts to be shipped to the factory or distributor or to be scrapped.
• Assists filing and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists keeping up with warranty trend report.
• Assists with body shop warranty claims as needed.
• Assists with the cashier and telephone duties as needed.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Paid Vacation
• We offer Healthcare benefits for our employees
• Vision & Dental Insurance
• 401k retirement plan
• Employee discounts for vehicle purchases and repairs