Senior Director, Medical Information

Join Immaticsandshape thefuture ofcancerimmunotherapy; one patient at atime! Immaticsis committed to making a meaningful impact on the lives of patients with cancer. We are the global leader in precision targeting ofPRAME, a target expressed in more than 50 cancers. Our cutting-edge science and robust clinical pipeline form the broadestPRAMEfranchise with the mostPRAMEindications and modalities, spanning TCR T-cell therapies and TCRbispecifics.

• Innovative Environment:
  
  Helptopioneeradvancementsincancer immunotherapy.
• Collaborative Culture:
  
  Be part ofa diverse team dedicated to yourprofessionalgrowth.
• Global Impact:
  
  Contribute to therapiesthatmakealastingimpactonpatientsglobally.

The Senior Director, Medical Information (MI), will build and lead the Medical Information function in preparation for launch and future pipeline growth. This role will establish the strategy, infrastructure, content, governance, and external vendor partnerships needed for a scalable, compliant MI capability. A critical focus will be the end-to-end readiness of the MI call center vendor, from onboarding and integration through training, escalation pathways, quality oversight, and ongoing performance.

The Senior Director will also lead MI scientific content and evidence dossiers, oversee NCCN Compendia submissions, contribute to medical review and post-approval activities, and translate inquiry trends into actionable insights that inform Medical Affairs strategy.

Reports to:

Executive Director, Medical Affairs

Location:

Fully Remote, US Salary Range: $270,000 - $295,000

• Bachelors degree in life sciences 15+ years of pharmaceutical or biotechnology experience, with substantial Medical Information and/or Medical Affairs experience and increasing leadership responsibility.

• Advanced scientific or clinical degree required (PharmD, PhD, MD, or equivalent).
• Oncology experience strongly preferred; cell therapy experience is highly desirable.
• Experience supporting a U.S. product launch, particularly in an emerging or first-launch biotech environment.
• Experience building or scaling MI systems, processes, content capabilities, or launch-readiness infrastructure.
• Experience developing MI scientific content, including SRLs, custom medical responses, and FAQs.
• Demonstrated experience managing MI call center vendors, including onboarding, training, escalations, quality, and performance oversight.
• Strong knowledge of U.S. MI requirements, unsolicited inquiry response, pharmacovigilance and product complaint reporting, and relevant compliance standards.
• Strong scientific writing and judgment, with the ability to translate complex data into clear, balanced responses.
• Strong leadership, communication, project management, and cross-functional collaboration skills.
• Comfortable operating in a fast-paced biotech environment with multiple launch-critical priorities.
• Experience with payer evidence dossiers, NCCN Compendia or other oncology guideline/pathway submissions, and medical review committees.
• Experience with MI technology platforms, analytics, and emerging AI-enabled capabilities.

Build and evolve the U.S. MI strategy, operating model, and infrastructure for launch and pipeline growth. Establish governance, workflows, intake and triage processes, response standards, escalation pathways, and content lifecycle management.

Lead onboarding, integration, training, and ongoing management of the MI call center vendor. Own call center launch readiness, including systems, content, workflows, escalation pathways, safety and product complaint reporting, service levels, and business…