Onsite Real-Time Workforce Analyst – Impactful Ops
Job in
Brownsville, Cameron County, Texas, 78520, USA
Listed on 2026-08-19
Listing for:
Tp-8f723eaf
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
TP is seeking a Workforce Management professional for an onsite role in Brownsville, TX. You will monitor schedule adherence, agent states, and escalations to keep operations efficient in a fast-paced environment.
The role requires 6 months of call center operations experience, excellent customer service, and strong written/verbal communication. You will collaborate with supervisors and client teams while complying with HR and security policies.
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