Coordinator of Enrollment Services

Please see Special Instructions for more details.

• Transcripts (unofficial) are required to be attached to applications for all positions with an educational requirement (Faculty/Staff/Administrative).
• Your application is not considered complete until all required documents have been attached.
• Attachments must be in PDF or Microsoft Word format and must be no larger than 2 MB.
• You will not be able to attach documents after your application has been submitted.

Please Note:

Official transcripts are only required if recommended for hire.

Please Note:

Official transcripts are only required if recommended for hire.

Official transcripts shall be sent directly from the issuing institution to the College District's Office of Human Resources and must include documentation of all credit earned, including the education requirements that specifically qualifies the applicant for the position. The address to send all transcripts is:

Texas Southmost College
Office of Human Resources
80 Fort Brown, Tandy 105
Brownsville, Texas 78520

For eTranscripts please use email address:
employee.records

The College District recognizes equivalent credits and degrees earned from foreign universities. The equivalency shall be determined by translation and evaluation from a member of the National Association of Credential Evaluation Services (NACES). For more information please visit:
www.naces.org.

Job Title Coordinator of Enrollment Services

FLSA Exempt

Location Main Campus

Position Length Full-Time

The Coordinator of Enrollment Services oversees the Enrollment Navigator team and manages enrollment initiatives that support prospects from application through enrollment. This position collaborates with Financial Aid, Admissions and Records, High School Programs, Workforce Training and Continuing Education, school districts, academic departments, and community partners to promote a college-going culture and strengthen recruitment and enrollment efforts, particularly for high school senior graduates and new student populations.

This role provides personalized student support through a case management approach, tracks enrollment data and trends, coordinates orientation programs, and ensures compliance with FERPA and institutional policies while delivering high-quality customer service.

Categories below constitute the expectations for the adjunct faculty member. These responsibilities will be assessed utilizing student evaluations, classroom observations and the supervisor’s formative and summative evaluations.

• Creates standard operating procedures and trains College Enrollment Navigators in providing information and assistance to prospective applicants regarding the enrollment process and procedures.
• Coordinate Advising training for Enrollment Navigators for a particular caseload and assist new students with Texas Success Initiative placement, registration, and transfer opportunities as needed in person, over the phone, or online
• Manage the day-to-day operations of the office and ensure Enrollment Navigator’s schedules meet required business needs. Reviews peak times to reorganize schedules to meet demand.
• Works with the Office of Financial Aid to schedule trainings for the College Enrollment Navigators to aid new students on the financial aid application and submission of proper documentation utilizing the Self-Service platform.
• Maintains and evaluates the CRM reports to increase the matriculation of applicants to enrolled students.
• Works collaboratively with the Coordinator of Student Success to transition enrolled new students after the census day of each term to introduce the students to their new Student Success Coach.
• Develop partnerships with every area of the College to ensure College Enrollment Navigators accurately inform students regarding college support services, resources, Transfer opportunities, and curricular and co curricular offerings.
• Works collaboratively with the Marketing department to create printed/web/digital materials related to the enrollment process.
• Establishes and maintains…